MPC 8002 toner powder everywhere..

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  • gkalman2004
    Trusted Tech

    100+ Posts
    • Jul 2016
    • 157

    #1

    MPC 8002 toner powder everywhere..

    Hi

    I have a "new" MPC8002 Machine with 75k printed pages, i clean the whole machine every 2 month because tonner powder spots etc..
    I know this type have lot of problems but i dont find any idea why the machine loose so much powder in relative short period.
    In the service manual the preventive maintance is around 300 K but i already have the itb full of powder the transfer and also the fusing.
    I don't have problem with the machine except the monthly cleaning, so any idea are welcome if help me to bring a longer time extension...
    Any advice?

    IMAG0677.jpgIMAG0678.jpgIMAG0679.jpgIMAG0680.jpgIMAG0681.jpg
  • LNorris
    Senior Tech

    500+ Posts
    • Sep 2008
    • 646

    #2
    Re: MPC 8002 toner powder everywhere..

    c8002.pdf

    there is a tech bulletin on this

    Comment

    • gkalman2004
      Trusted Tech

      100+ Posts
      • Jul 2016
      • 157

      #3
      Re: MPC 8002 toner powder everywhere..

      Originally posted by LNorris
      [ATTACH]35647[/ATTACH]

      there is a tech bulletin on this
      Yes it will help me to make the new settings.
      I already updated all the firmware but the settings matter
      After i search again i find this info also in the cumulated sc file (i missed this one ..thanks for the heads-up)

      Thank you very much
      Last edited by gkalman2004; 02-16-2017, 07:34 PM.

      Comment

      • gkalman2004
        Trusted Tech

        100+ Posts
        • Jul 2016
        • 157

        #4
        Re: MPC 8002 toner powder everywhere..

        Originally posted by gkalman2004
        Yes it will help me to make the new settings.
        I already updated all the firmware but the settings matter
        After i search again i find this info also in the cumulated sc file (i missed this one ..thanks for the heads-up)

        Thank you very much

        I checked today the machine but i already have the firmware upgrade and sp SP3301-023 was already set to 0.05 so not helped this tech buletin.
        I have the same situation

        Comment

        • gkalman2004
          Trusted Tech

          100+ Posts
          • Jul 2016
          • 157

          #5
          Re: MPC 8002 toner powder everywhere..

          Hi everybody.

          I found my problem source
          I loose toner on the sides of developer unit, it fill the side of the itb with powder and all the machine.

          [Front] p/n: D1363412 (SEAL DEVELOPMENT ROLLER:FRONT UPPER)
          [Rear] p/n: D1363413 (SEAL DEVELOPMENT ROLLER: REAR UPPER)
          I find the rtb with the procedure but only in the pro c5100 model i find it Document ID : RD137146 Troubleshooting Bk toner scattering from the dev unit side seals
          I will do it also for the CYM developer unit the same procedures
          IMAG0714.jpg and the procedure seal.jpg
          I need to do this correction
          seal2.jpg
          Thank's
          Last edited by gkalman2004; 03-12-2017, 12:32 PM.

          Comment

          • Timmytronic
            Trusted Tech

            Site Contributor
            100+ Posts
            • Oct 2010
            • 249

            #6
            Re: MPC 8002 toner powder everywhere..

            Change the devs. Sounds like they have not been set up properly. I have had this a few times in new machines. Got the Devs and wait 10mims before you initialise. This will make sure you have no static or electric in the Dev that can cause failed set up results and this.

            Hope me that helps.

            Tim.

            Comment

            • gkalman2004
              Trusted Tech

              100+ Posts
              • Jul 2016
              • 157

              #7
              Re: MPC 8002 toner powder everywhere..

              Thank you for this delayed answer, i already fixed my machine but...
              Interesting you try to tell me something like every time when i buy a new machine i must change the developer because it is not setup properly??
              Or reading the service manual you can find how to reconfigure the right developer density for the development unit so i just followed the procedure.

              Comment

              • Timmytronic
                Trusted Tech

                Site Contributor
                100+ Posts
                • Oct 2010
                • 249

                #8
                Re: MPC 8002 toner powder everywhere..

                Hiya. I was not saying you had not set it up wrong, I have had new machines but already had been set up from the factory and I don't think they do it to the book.

                What did you do? Was it the devs?

                Tim.

                Comment

                • gkalman2004
                  Trusted Tech

                  100+ Posts
                  • Jul 2016
                  • 157

                  #9
                  Re: MPC 8002 toner powder everywhere..

                  I read the rtb with the tonner scattering and there was a setting
                  i set 3301-023 M/A LowErr:K from 0.10 to 0.05
                  the values is ([0.000 to 1.000 / 0.100 /0.001mg/cm2/step]

                  first it not fix my problem and is not writen in the rtb ..
                  but one step down i find also the 024
                  3301-24 M/A LowErr:Col i set also to 0.05
                  the values is [0.000 to 1.000 / 0.200 /0.001mg/cm2/step]
                  so a little bit bigger but i don't care i set this also to 0.05
                  Also i put the new seals with succes on the developer unit
                  Until now the machine working well (maybe until the seals come off (i cross my finger))

                  Comment

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