MPC401 E32 firmware error

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8144

    #1

    [Error Code] MPC401 E32 firmware error

    Hoping someone could help me out here!

    Went to an mpc401 with SC400, cleaned the ID sensors all working fine, machine was still on base firmware, updated all, machine came to ready OK, lastly updatted the powersave firmware form v19-20 however after that finished & I rebooted its stuck showing E32 error reinsert SC card but it shows preperring Firmware update but then goes back to the same error!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

  • zed255
    How'd ya manage that?

    1,000+ Posts
    • Dec 2009
    • 1024

    #2
    Re: MPC401 E32 firmware error

    Did you try the error reset? Key sequence is 143 C/S x3 afterwards you should get a beep. Restart machine with the firmware that was interrupted in the service slot.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37489

      #3
      Re: MPC401 E32 firmware error

      The firmware module or SD card could be corrupted.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8144

        #4
        Re: MPC401 E32 firmware error

        Yes I tried the reset procedure many times no luck!

        I'm happy that the FW on the card is fine as I used it to update a half a dozen 401's in an office just a couple of days ago.
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37489

          #5
          Re: MPC401 E32 firmware error

          Originally posted by copier tech
          Yes I tried the reset procedure many times no luck!

          I'm happy that the FW on the card is fine as I used it to update a half a dozen 401's in an office just a couple of days ago.
          SD card data can degrade over time. Reburn the card before the attempt to recover.

          Comment

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