NO smb scanning c5503

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  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #1

    NO smb scanning c5503

    Afternoon. I came into work this morning and scan to folder was not working on the c5503's. I moved a c400 into a c5503 spot, plugged in the network cable, set up PW and pathway into the WIM, and it scans fine. Every time. If I let the c5503's sit for a while, It will let me scan 1 document and then quit working.
    I was thinking network change? no(unless ATT did something to the uverse router without my knowledge), a change with a windows update? not that I can see.
    Has anyone ran into this kind of weirdness lately?
    NEVER ASSUME ANYTHING
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #2
    Re: NO smb scanning c5503

    I got it fixed. Any questions refer to tech bulletin C5503-064r released 10-17-17. The LCDC firmware added buttons on the user tools>system>interface settings to change port # and select between smb1 and smb 2/3 (SMB client advanced settings).
    NEVER ASSUME ANYTHING

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    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2931

      #3
      Re: NO smb scanning c5503

      This might help.
      Attached Files
      NEVER ASSUME ANYTHING

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