Ricoh mpc3501 (additional information about the port is required)

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • omorales
    Technician

    50+ Posts
    • Mar 2015
    • 86
    #1

    Ricoh mpc3501 (additional information about the port is required)

    Hello friends, I would like to know if anyone had this message.


    When installing the MPC3501 printer via TCP / IP, show this message.
    I successfully ping the printer.
    Provide with an MPC2551, and do not show me that message, so the PC is fine.


    I would like to know what port, you are giving me this message when installing.


    Thanks for the answers
    Attached Files
    Tags: installing, message, mpc3501, printer, show
    • solorajder
      Trusted Tech
      • Jul 2010
      • 106
      #2
      Re: Ricoh mpc3501 (additional information about the port is required)

      Generic is OK

      Sent from my I9195I using Tapatalk

        Comment

        • Adween02
          Junior Member
          • Aug 2017
          • 6
          #3
          Re: Ricoh mpc3501 (additional information about the port is required)

          Originally posted by omorales
          Hello friends, I would like to know if anyone had this message.


          When installing the MPC3501 printer via TCP / IP, show this message.
          I successfully ping the printer.
          Provide with an MPC2551, and do not show me that message, so the PC is fine.


          I would like to know what port, you are giving me this message when installing.


          Thanks for the answers
          Just use generic network card. Its still can be used.

          Sent from my WAS-LX2 using Tapatalk

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37489
              #4
              Re: Ricoh mpc3501 (additional information about the port is required)

              It means that the computer is not getting the proper response from the device. Usually it means that the printer is either off or is off line or out of paper. It could be that the print function is not enabled in SP mode. Were the TCP/IP settings on the C2551 exactly the same as on the C3501?

                Comment

                • Adween02
                  Junior Member
                  • Aug 2017
                  • 6
                  #5
                  Re: Ricoh mpc3501 (additional information about the port is required)

                  Originally posted by omorales
                  Hello friends, I would like to know if anyone had this message.


                  When installing the MPC3501 printer via TCP / IP, show this message.
                  I successfully ping the printer.
                  Provide with an MPC2551, and do not show me that message, so the PC is fine.


                  I would like to know what port, you are giving me this message when installing.


                  Thanks for the answers
                  Its depend on operating system pc that u are using. The devices cannot recognize copier network card. But usually can use it. Just make sure that ur driver for printer model is right. but if cant use for print, try check ur ip address, make sure when u ping network is reply.

                  Sent from my WAS-LX2 using Tapatalk

                    Comment

                    • mikadonovan
                      Senior Tech

                      Site Contributor
                      2,500+ Posts
                      • May 2008
                      • 2931
                      #6
                      Re: Ricoh mpc3501 (additional information about the port is required)

                      Yes, just click next. It should work fine.
                      NEVER ASSUME ANYTHING

                        Comment

                        Previous template Next
                        Working...