Ricoh MP C4000 - Scan to Folder issue

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  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 29370

    #16
    Re: Ricoh MP C4000 - Scan to Folder issue

    Another option if machine is to old to support firmware update to smb 2 or 3 would be to replace machine with a new model.

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    • esabet
      Junior Member
      • Apr 2018
      • 8

      #17
      Re: Ricoh MP C4000 - Scan to Folder issue

      Originally posted by mincopier
      Don't worry so much about what version, just upgrade to the latest version of firmware.

      On a Ricoh device just go into System settings, Network tab, Print List. Look under the SMB section and look for a line that has Client V3.
      I have printed the list and I am failing to locate the SMB Client version. Perhaps I am missing something. I have attached the print out for your kind review.MPC4000.Network Interface Settings.pdf

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      • esabet
        Junior Member
        • Apr 2018
        • 8

        #18
        Re: Ricoh MP C4000 - Scan to Folder issue

        Originally posted by bsm2
        Another option if machine is to old to support firmware update to smb 2 or 3 would be to replace machine with a new model.
        Purchasing a new unit is not always a possibility for obvious reasons. Here is a snapshot of the current firmwares.
        Attached Files

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        • mikedci
          Trusted Tech

          100+ Posts
          • Jul 2010
          • 227

          #19
          Re: Ricoh MP C4000 - Scan to Folder issue

          There is no SMBv2/v3 for this model. It's old enough they might not release any firmware for it as they just released smbv2/v3 firmware for the MPC4502/5502 machines...

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          • esabet
            Junior Member
            • Apr 2018
            • 8

            #20
            Re: Ricoh MP C4000 - Scan to Folder issue

            Originally posted by copier tech
            Interesting as i've never had to change this setting from default on multiple Win 10 installations.

            My laptop is set as following & scans via SMB fine.


            [ATTACH=CONFIG]39478[/ATTACH]
            Checked the other two PCs. The NetBios setting is set as default but I did notice that SMB v1 was in fact enabled on both other machines. This further confirms that the MPC4000 only supports SMB v1.

            Comment

            • skinnyb
              Trusted Tech

              250+ Posts
              • Jul 2008
              • 291

              #21
              Re: Ricoh MP C4000 - Scan to Folder issue

              Originally posted by esabet
              Checked the other two PCs. The NetBios setting is set as default but I did notice that SMB v1 was in fact enabled on both other machines. This further confirms that the MPC4000 only supports SMB v1.
              Yes bingo.

              Sent from my VS987 using Tapatalk

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