Called out to the machine for poor copies:
replaced the cyan and black drums (not the dev units).
called back out the following day for sc302
AC charge output error [C]
Went back out and replaced the new cyan with the old one still next to the machine and the machine went back to the ready state. I couldn't reset the sc code with the new drum inside it.
Learned yesterday its back in again but another engineer is fitting the new drum as i havent been able to get the new drum from stores yet.
I pretty certain i may have to go back again next week for the same error code as fitting the new drum will be a temporary fix.
The new cyan drum i pulled out was covered in cyan, the transfere roller was covered in cyan and a big square cyan patch was on the transfere belt.
replaced the cyan and black drums (not the dev units).
called back out the following day for sc302
AC charge output error [C]
Went back out and replaced the new cyan with the old one still next to the machine and the machine went back to the ready state. I couldn't reset the sc code with the new drum inside it.
Learned yesterday its back in again but another engineer is fitting the new drum as i havent been able to get the new drum from stores yet.
I pretty certain i may have to go back again next week for the same error code as fitting the new drum will be a temporary fix.
The new cyan drum i pulled out was covered in cyan, the transfere roller was covered in cyan and a big square cyan patch was on the transfere belt.
the problem i had was lines on the bottom (cyan and black). I tried cleaning the charge rollers before on this range but stopped doing it as it didn't last long enough so i just replaced the 2 drums. The sc code never appeared before me(doctor death) replaced the drums. Now i put the old cyan which was working fine (bar the line) and it came back in again 24h later.
Comment