mp c4503 with e 22c fiery

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  • jtymabel
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2008
    • 164

    mp c4503 with e 22c fiery

    Trying to install a fiery on a mp c4503 (sp 5193 set to 1) . the fiery tower is labeled e 22c but when i connect it to the copier it shows functional problem.
    i can log into the fiery from a pc and i was able to connect to it via command workstation. i noticed that on the command workstation in labeled as a E 22B. I have the system software for the 22b/c. Can a fiery e 22b be changed to a e 22c.?

    thanks
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1045

    #2
    Re: mp c4503 with e 22c fiery

    Why would you want to put a fiery on a office machine? Are you using gigabit nib.

    Comment

    • jtymabel
      Trusted Tech

      Site Contributor
      100+ Posts
      • Aug 2008
      • 164

      #3
      Re: mp c4503 with e 22c fiery

      Originally posted by davel
      Why would you want to put a fiery on a office machine? Are you using gigabit nib.
      Color output is better (color matching). Customer wanta better output.
      Gigabit nib is only for mpc3003 and 3503.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35063

        #4
        Re: mp c4503 with e 22c fiery

        Originally posted by jtymabel
        Gigabit nib is only for mpc3003 and 3503.
        Gigabit connection is required for ALL Fiery. Since you don't even know that, you should not be anywhere near a fiery.

        Color controller connection type M3 is for the mpc3003 and 3503 only. For the MP C4503/C5503/6000 requires type M4.

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        • jtymabel
          Trusted Tech

          Site Contributor
          100+ Posts
          • Aug 2008
          • 164

          #5
          Re: mp c4503 with e 22c fiery

          Originally posted by slimslob
          Gigabit connection is required for ALL Fiery. Since you don't even know that, you should not be anywhere near a fiery.

          Color controller connection type M3 is for the mpc3003 and 3503 only. For the MP C4503/C5503/6000 requires type M4.
          Using the the gigabit ethernet m4. I thought the last post was refering to the m3 (the one that can be installed without opening up the board)

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          • skinnyb
            Trusted Tech

            250+ Posts
            • Jul 2008
            • 291

            #6
            Re: mp c4503 with e 22c fiery

            I had one that did wierd things similar, might verify firmware on the machine. I know there is a firmware compatibility chart on the tsrc regarding fiery compatible firmware. General rule of thumb for me is to being all up to date and go from there. What version OS is on the fiery? I believe the original was 1.0 but I ordered DVD to reload one a while back and they sent me 1.1. Maybe if you can get into via CWS, see what patches are on the fiery as well.

            Me personally, I can't stand fiery on this machine.. Way overkill for a business color machine. The embedded system is more than sufficient for anything this engine is designed to do. If your customer is that demanding on color quality this isn't the right machine IMHO.

            Sent from my VS987 using Tapatalk

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            • jtymabel
              Trusted Tech

              Site Contributor
              100+ Posts
              • Aug 2008
              • 164

              #7
              Re: mp c4503 with e 22c fiery

              Originally posted by skinnyb
              I had one that did wierd things similar, might verify firmware on the machine. I know there is a firmware compatibility chart on the tsrc regarding fiery compatible firmware. General rule of thumb for me is to being all up to date and go from there. What version OS is on the fiery? I believe the original was 1.0 but I ordered DVD to reload one a while back and they sent me 1.1. Maybe if you can get into via CWS, see what patches are on the fiery as well.

              Me personally, I can't stand fiery on this machine.. Way overkill for a business color machine. The embedded system is more than sufficient for anything this engine is designed to do. If your customer is that demanding on color quality this isn't the right machine IMHO.

              Sent from my VS987 using Tapatalk
              Software ver 1.10 patches and firmware all up to date. Customer currently has a mpc5502 with a fiery (movie production). they love it. They need another one for 1 month.

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              • skinnyb
                Trusted Tech

                250+ Posts
                • Jul 2008
                • 291

                #8
                Re: mp c4503 with e 22c fiery

                Originally posted by jtymabel
                Software ver 1.10 patches and firmware all up to date. Customer currently has a mpc5502 with a fiery (movie production). they love it. They need another one for 1 month.
                Question? There are 2 programs that have to be flipped in service mode on the machine. Did you flip them both? One is external print controller on and the other is application in validation for the embedded printer. You have to invalidate the embedded printer with 1 and validate the fiery with the other. If you don't do both, it will error out...

                The 4 modes to change from the SM are:

                SP5193-001 to 1
                SP5895-001 to 1
                SP4201-003 from 11 to 15
                SP4201-004 from 11 to 15

                Hope this helps.

                Sent from my VS987 using Tapatalk

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                • jtymabel
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Aug 2008
                  • 164

                  #9
                  Re: mp c4503 with e 22c fiery

                  [QUOTE=skinnyb;668747]Question? There are 2 programs that have to be flipped in service mode on the machine. Did you flip them both? One is external print controller on and the other is application in validation for the embedded printer. You have to invalidate the embedded printer with 1 and validate the fiery with the other. If you don't do both, it will error out...

                  The 4 modes to change from the SM are:

                  SP5193-001 to 1
                  SP5895-001 to 1
                  SP4201-003 from 11 to 15
                  SP4201-004 from 11 to 15

                  yes. except for sp5895. (didnt want to disable gw scanning)

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                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35063

                    #10
                    Re: mp c4503 with e 22c fiery

                    Originally posted by jtymabel
                    . except for sp5895. (didnt want to disable gw scanning)
                    GW scanning can be done as long as you disable Fiery Scanning. See this post from more details. you will need 2 network connections. 1 for the fiery and 1 for the MFP.

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                    • skinnyb
                      Trusted Tech

                      250+ Posts
                      • Jul 2008
                      • 291

                      #11
                      Re: mp c4503 with e 22c fiery

                      [QUOTE=jtymabel;669981]
                      Originally posted by skinnyb
                      Question? There are 2 programs that have to be flipped in service mode on the machine. Did you flip them both? One is external print controller on and the other is application in validation for the embedded printer. You have to invalidate the embedded printer with 1 and validate the fiery with the other. If you don't do both, it will error out...

                      The 4 modes to change from the SM are:

                      SP5193-001 to 1
                      SP5895-001 to 1
                      SP4201-003 from 11 to 15
                      SP4201-004 from 11 to 15

                      yes. except for sp5895. (didnt want to disable gw scanning)
                      There are 2 under 5895. 5895-01 is printer invalidation and 5895-02 is scanner. Just flip 01 to a 1 and leave 02 alone and gw scanning will still work fine. You have to disable embedded printing and enable fiery printing both in order for fiery to work.

                      Sent from my VS987 using Tapatalk

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                      • jtymabel
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Aug 2008
                        • 164

                        #12
                        Re: mp c4503 with e 22c fiery

                        [QUOTE=skinnyb;670051]
                        Originally posted by jtymabel
                        There are 2 under 5895. 5895-01 is printer invalidation and 5895-02 is scanner. Just flip 01 to a 1 and leave 02 alone and gw scanning will still work fine. You have to disable embedded printing and enable fiery printing both in order for fiery to work.


                        Sent from my VS987 using Tapatalk
                        Thanks for the replies...I think the issue is that the e22b fiery only works with mpc6502/8002/ proc5100. The one i have is a e22c, but when i check in command workstation is shows as a e22b.
                        Attached Files

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                        • fshead
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2356

                          #13
                          Re: mp c4503 with e 22c fiery

                          Originally posted by davel
                          Why would you want to put a fiery on a office machine? Are you using gigabit nib.
                          I cant talk for this guy but on my account i buy lease returns and resell them and if happen upon a fiery and a customer wants it why would
                          prevent myself from making a few extra dollars..
                          Now if its going to be a total headache then ill pass but sometimes a customer who wants to be the "kool kid at school" with the latest
                          gadget..

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                          • jtymabel
                            Trusted Tech

                            Site Contributor
                            100+ Posts
                            • Aug 2008
                            • 164

                            #14
                            Re: mp c4503 with e 22c fiery

                            Originally posted by fshead
                            I cant talk for this guy but on my account i buy lease returns and resell them and if happen upon a fiery and a customer wants it why would
                            prevent myself from making a few extra dollars..
                            Now if its going to be a total headache then ill pass but sometimes a customer who wants to be the "kool kid at school" with the latest
                            gadget..
                            I rather not deal with the fiery, but i have to. This particular customer is asking for it. You are right. For a couple of dollars is not worth it, but they rent machines year around and its more than just 1 copier. Basically I'm pampering this customer.

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                            • jtymabel
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Aug 2008
                              • 164

                              #15
                              Re: mp c4503 with e 22c fiery

                              Update. Found this in an old TSB.

                              "Refer to the above compatibility table, if you plan to pre-install and pre-configure the E-22C before customersite installation, or if the copier model in use with the E-22C is to be changed.For example, if the copier in use by the customer is C5503, E-22C needs to be pre-installed and preconfiguredwith C5503 or C6003 or C4503."

                              Maybe the fiery was initially installed on a ProC5100 and it was configured as a E22b.

                              Also checked all the part numbers for both e22b and e22c and they are identical.

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