Richo mp c5503 locked out

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  • JVC
    Trusted Tech

    100+ Posts
    • Jun 2011
    • 151

    Richo mp c5503 locked out

    Hello

    I usually work on the Toshiba line. My boss ended up selling a used Richo MP C5503 for one of our customers. They are able to copy but when they tried to get into the system settings everything is grayed out. If they try and press log in the machine only beeps and does not allow them to enter the login and password. Any thoughts or suggestions would be greatly appreciated.

    Joe
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: Richo mp c5503 locked out

    When you press the User Tools/ Counter button, in the upper right corner is there a "login" button on the screen?

    Comment

    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1045

      #3
      Re: Richo mp c5503 locked out

      Are you saying it beeps when you press login? You may need to wait a while after switch on before you can login.

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