ricoh mp5002

[jai]

hi i have problem with mp5002 copier its say reset tray 1,what is the problem plese help me

[keithxxiii]

Re: ricoh mp5002

hi i have problem with mp5002 copier its say reset tray 1,what is the problem plese help me

Remove tray 1, check and remove obstructions, set paper size correctly, check your tray settings for driver command/machine settings.

[Mark Bbb]

Re: ricoh mp5002

If it is SC501, it could be that customer has loaded to much paper in tray.
Remove the top of the paperstack, put machine off and back on.
Not solved? Remove tray 1, you see any paper there? Remove it.
Or else tray set sensor(s) could be broke.

Are you a technician?

[KeviM]

Re: ricoh mp5002

If tray 1 on the machine is a tandem tray pull out both the left and right parts of the tray.

Now test the tray on the right, load just a few sheets and see if it works.

If that works load paper on the right tray to full capacity and test.

If it still works now test the left side.

There's a possibility that something is wrong with the left side tray

[GIUBOSS]

Re: ricoh mp5002

If tray 1 on the machine is a tandem tray pull out both the left and right parts of the tray.

Now test the tray on the right, load just a few sheets and see if it works.

If that works load paper on the right tray to full capacity and test.

If it still works now test the left side.

There's a possibility that something is wrong with the left side tray

I believe that tray 1 is not this a tandem case. It's a drawer tray

[KeviM]

Re: ricoh mp5002

I believe that tray 1 is not this a tandem case. It's a drawer tray

Sorry I mistaked it with a 6002.

[COPIERMAN]

Re: ricoh mp5002

i know on mp2852 /53 there was a sensor that when tray was push in let it know tray was there. what would happen the sensor get push out of frame in back of copier so you have to pull back cover and find it and put it back in place. might look for something like that.

[COPIERMAN]

Re: ricoh mp5002

i know on mp2852 /53 there was a sensor that when tray was push in let it know tray was there. what would happen the sensor get push out of frame in back of copier so you have to pull back cover and find it and put it back in place. might look for something like that.

do you have service manual

[jai]

Re: ricoh mp5002

i take out paper tray feeding unit and blow with air compressor.and it work fine,thanks all for your reply