I now have 2 machines that we bought from wholesalers that the previous dealer has changed the SP Mode access code, which makes it impossible for me to enter SP Mode. Does anyone know how to reset the SP Mode back to default? I have looked in the manual and searched copytech and the only answer seems to be replacing NVRAM. If you have info and don't want to post it please PM me.
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Re: 03 Models SP Mode access changed from default
When it was originally announced that the SP mode access was changing it was mentioned that a reset procedure would be released but it appears Ricoh has decided to not make that information available.
I have not had this happen to me but have you looked to see if the setting is accessible via Factory SP? Have you tried any painfully obvious combinations like 107107? -
Re: 03 Models SP Mode access changed from default
Enter Factory mode = 5846-46 to clear
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Re: 03 Models SP Mode access changed from default
I have not. Just a suggestion.
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Re: 03 Models SP Mode access changed from default
Good suggestion. I almost forgot about that. You might have to run SP5-846-46 from Factory SP if this is on as I believe admin access must be on to make the setting for SP restriction. Anyone savvy enough to be restricting SP access via user tools likely has User Tools set up with a password too.Comment
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Re: 03 Models SP Mode access changed from default
Service mode lock is off and 5846-046 does not reset it. It does not show up in SP 5990-006 non-default settings or when you print a full SMC. 5801 does not work either.Comment
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Re: 03 Models SP Mode access changed from default
D'oh! Went to SP5-801-1 already, from Factory SP I have to assume. I wish people would go to that way less often than they seem to. I can count on the fingers of one hand, with digits left over, the number of times a full reset (which isn't very full as you can see) has done ANYTHING positive. Hopefully you backed up the NVRAM to be able to restore it, otherwise you may have issues with image quality and process related items.Comment
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Re: 03 Models SP Mode access changed from default
Go into factory mode and look at 5081. If I remember correctly, that is where the new code is set.Comment
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Re: 03 Models SP Mode access changed from default
5081 is not in factory mode.Comment
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Re: 03 Models SP Mode access changed from default
ZED255 you are a genius!
107107 may be painfully obvious to you but I did not think of that. I tried a hundred other codes, serial number, model number, year made, etc. both forward and backward. Fortunately, it worked on the one in the shop, the other is in the field already, so I will try that when I get a chance.
That still doesn't solve the real problem of resetting it if you can't guess it.Comment
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Re: 03 Models SP Mode access changed from default
Once you are in regular SP you should be able to change it back to the default one. People are lazy so they use 107107 because it is similar to SP of old.Comment
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Re: 03 Models SP Mode access changed from default
And 5081 is the ServiceSP Entery Code Setting. I am wondering if it can be changed through telnet?Comment
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