Ricoh MP C3003 sc101-01 when copying from glass

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  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 976

    Ricoh MP C3003 sc101-01 when copying from glass

  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35066

    #2
    Re: Ricoh MP C3003 sc101-01 when copying from glass

    Harness and cable part numbers are found on the Point to Point.

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    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 976

      #3
      Re: Ricoh MP C3003 sc101-01 when copying from glass

      Originally posted by slimslob
      Harness and cable part numbers are found on the Point to Point.





      Looking at the point to point is it possibly D1495201

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      • fshead
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2356

        #4
        Re: Ricoh MP C3003 sc101-01 when copying from glass

        did someone put the slit glass in backwards?
        I did when prepping a machine and got the sc 101 code..
        felt like a moron

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        • ABS tect
          Senior Tech

          500+ Posts
          • Sep 2013
          • 509

          #5
          Re: Ricoh MP C3003 sc101-01 when copying from glass

          Originally posted by fshead
          did someone put the slit glass in backwards?
          I did when prepping a machine and got the sc 101 code..
          felt like a moron
          I second this...had one of my trainees do this and made him stare at the glass until he figured out what was wrong....black strip was underneath instead of on top....haha he'll never make that mistake again.

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          • fshead
            Service Manager

            1,000+ Posts
            • Jan 2009
            • 2356

            #6
            Re: Ricoh MP C3003 sc101-01 when copying from glass

            TRust me I was happy to see that was the issue rather than some funky board or other issue

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            • copyaction
              Senior Tech

              Site Contributor
              500+ Posts
              • Oct 2007
              • 976

              #7
              Re: Ricoh MP C3003 sc101-01 when copying from glass

              Originally posted by fshead
              did someone put the slit glass in backwards?
              I did when prepping a machine and got the sc 101 code..
              felt like a moron
              I believe it is in the proper position,black strip on top and to the left.
              I made a lot of copies using the DF with no problem but almost every time from the platen glass it throws the code.

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              • mga
                Copier Technician

                Site Contributor
                1,000+ Posts
                • Dec 2010
                • 1393

                #8
                Re: Ricoh MP C3003 sc101-01 when copying from glass

                Originally posted by copyaction
                I believe it is in the proper position,black strip on top and to the left.
                I made a lot of copies using the DF with no problem but almost every time from the platen glass it throws the code.
                Sounds like harness as only happens with carriage moves
                Regards Mark

                FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                https://copierservices.simdif.com

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                • fshead
                  Service Manager

                  1,000+ Posts
                  • Jan 2009
                  • 2356

                  #9
                  Re: Ricoh MP C3003 sc101-01 when copying from glass

                  Originally posted by copyaction
                  I believe it is in the proper position,black strip on top and to the left.
                  I made a lot of copies using the DF with no problem but almost every time from the platen glass it throws the code.
                  just cked my shop 03 and yes black top to the left so to the next possibility..what is used via glass vs adf?
                  did you try scanning to glass? different density setting,light,dark,?

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                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 35066

                    #10
                    Re: Ricoh MP C3003 sc101-01 when copying from glass

                    What happens when you do Auto Color Calibration?

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                    • copyaction
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Oct 2007
                      • 976

                      #11
                      Re: Ricoh MP C3003 sc101-01 when copying from glass

                      Originally posted by slimslob
                      What happens when you do Auto Color Calibration?

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                      • mga
                        Copier Technician

                        Site Contributor
                        1,000+ Posts
                        • Dec 2010
                        • 1393

                        #12
                        Re: Ricoh MP C3003 sc101-01 when copying from glass

                        Its got same part number so should be ok. But what you could do 1st is try
                        Clear nvram all BUT NOT 1 & 2
                        format hdd
                        Update ALL firmware
                        Regards Mark

                        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                        https://copierservices.simdif.com

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                        • mikadonovan
                          Senior Tech

                          Site Contributor
                          2,500+ Posts
                          • May 2008
                          • 2936

                          #13
                          Re: Ricoh MP C3003 sc101-01 when copying from glass

                          Originally posted by mga
                          format hdd
                          Just remember that this wipes the address book.
                          NEVER ASSUME ANYTHING

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                          • copyaction
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Oct 2007
                            • 976

                            #14
                            Re: Ricoh MP C3003 sc101-01 when copying from glass

                            Originally posted by mga
                            Its got same part number so should be ok. But what you could do 1st is try
                            Clear nvram all BUT NOT 1 & 2
                            format hdd
                            Update ALL firmware
                            Thanks and is this the correct part number D1495201

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 35066

                              #15
                              Re: Ricoh MP C3003 sc101-01 when copying from glass

                              Originally posted by mikadonovan
                              Just remember that this wipes the address book.
                              You can back it up in SP to a SD card or in WIM to a computer. The company I worked for taught key customer operstors how to back up in WIM and recommended that they do it any time they make changes to the address book. With most current models once backed up in WIM it can be restored to any machine. Handy when you have a customer with multiple machine and want the same address book on each.

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