"toner cartridge not set cyan"

[aficio63]

Greetings...I have a MP C3004exss with this message. I have tried:
a different cartridge
checked all connections in controller
replaced:
rfid pcb
bcu pcb
I/O pcb
HDD format
Any help would be great

[Notrons]

Re: "toner cartridge not set cyan"

Check the tension spring that holds the toner bottle in place. I have had those pop lose a few times on those models.

[Oze]

Re: "toner cartridge not set cyan"

Replace the cyan toner supply unit.
D1493270
TONER HOPPER:TONER SU
PPLY:C:ASS'Y


The auger has twisted up on itself.
You may also need to replace the Cyan dev assy at the same time.

[mga]

Re: "toner cartridge not set cyan"

Replace the cyan toner supply unit.
D1493270
TONER HOPPER:TONER SU
PPLY:C:ASS'Y


The auger has twisted up on itself.
You may also need to replace the Cyan dev assy at the same time.

That usually replace toner. not cartridge set error properly

[Oze]

Re: "toner cartridge not set cyan"

That usually replace toner. not cartridge set error properly

Well he's already done the rfid board AND the IOB.
Toner supply assy is pretty cheap to take a gamble on.

[fshead]

Re: "toner cartridge not set cyan"

I had one where it would not stay in unless held and would not accept cartridge and gave me cartridge not set even if i held it in and
bypassed interlock.
After mucking thru the chip was in backwards.
always dot in if you look at cartridge how chip is installed..

[aficio63]

Re: "toner cartridge not set cyan"

Replace the cyan toner supply unit.
D1493270
TONER HOPPER:TONER SU
PPLY:C:ASS'Y


The auger has twisted up on itself.
You may also need to replace the Cyan dev assy at the same time.

Forgot to list these items on the laundry list of things done.
I did replace these 2 items as well.

[aficio63]

Re: "toner cartridge not set cyan"

I had one where it would not stay in unless held and would not accept cartridge and gave me cartridge not set even if i held it in and
bypassed interlock.
After mucking thru the chip was in backwards.
always dot in if you look at cartridge how chip is installed..

Yes, I cheated the interlock and held the bottle in...no change.

[mga]

Re: "toner cartridge not set cyan"

Just asking back to the start you sure you have tried new oem toner for this model