Aficio 2022

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  • Gab
    Senior Tech
    • Aug 2015
    • 671

    #1

    Aficio 2022

    When paper is at vertical (A4R) position , it prints with out problem . When paper A4 is horizontal position or using A3 paper we have paper jam . paper stops just before the exit. Paper cassete is set up cerrectly. Cleared all rollers , no obstacle in paper path, replaced exit sensors.
    Also when making double sided copies had no problem.
    Noticed that using paper that have made a little earlyier copies it works ok!
    Any idea where the problem is?
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1778

    #2
    Re: Aficio 2022

    Originally posted by Gab
    When paper is at vertical (A4R) position , it prints with out problem . When paper A4 is horizontal position or using A3 paper we have paper jam . paper stops just before the exit. Paper cassete is set up cerrectly. Cleared all rollers , no obstacle in paper path, replaced exit sensors.
    Also when making double sided copies had no problem.
    Noticed that using paper that have made a little earlyier copies it works ok!
    Any idea where the problem is?


    hi, what does say "plotter jam history" ?
    "I'll be back"

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37489

      #3
      Re: Aficio 2022

      Lead edge stops just before the exit is very common symptom of a trail edge jam at the registration roller, trail edge detect is either too early or too late. Usually means that the actual paper length does not match what the tray is set for. With that old a machine the size switch could be bad. Check the paper size and orientation shown on the display panel exactly matches the paper in the tray.

      Comment

      • KenB
        Geek Extraordinaire

        2,500+ Posts
        • Dec 2007
        • 3944

        #4
        Re: Aficio 2022

        With the machine being older than dirt, I would be highly suspect of any rubber or rubber-like feed roller or shaft, as I'm sure they have all deteriorated to a point where they can't feed reliably.

        If not done already, I think I would start there.
        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

        Comment

        • semi
          Trusted Tech

          100+ Posts
          • Sep 2008
          • 193

          #5
          Re: Aficio 2022

          Pressure roller,had this many times out in the field-back in the day-might be time for a upgrade

          Comment

          • Gab
            Senior Tech
            • Aug 2015
            • 671

            #6
            Re: Aficio 2022

            Originally posted by slimslob
            Lead edge stops just before the exit is very common symptom of a trail edge jam at the registration roller, trail edge detect is either too early or too late. Usually means that the actual paper length does not match what the tray is set for. With that old a machine the size switch could be bad. Check the paper size and orientation shown on the display panel exactly matches the paper in the tray.
            I have checked the papoer size and orientation and it is ok (with this problem paper exits 3-4 cm and stops)

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #7
              Re: Aficio 2022

              are there parts still available for these dino's?

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37489

                #8
                Re: Aficio 2022

                Originally posted by Gab
                I have checked the papoer size and orientation and it is ok (with this problem paper exits 3-4 cm and stops)
                Then what is the jam code? That will tell us exactly which sensor and whether it is a 'late' jam, lead edge, or 'lag' jam, trail edge. I mean the numeric jam code not the letter location code. You may also want to look at SC 5707 Plotter Jam History as it will also show you what size the 2022 thinks was running through.

                And in your original post you said the paper was stopping before the exit but now it has moved to 3-4 cm past the exit, which is it?
                Last edited by slimslob; 01-14-2021, 01:54 AM.

                Comment

                • Gab
                  Senior Tech
                  • Aug 2015
                  • 671

                  #9
                  Re: Aficio 2022

                  Originally posted by slimslob
                  Then what is the jam code? That will tell us exactly which sensor and whether it is a 'late' jam, lead edge, or 'lag' jam, trail edge. I mean the numeric jam code not the letter location code. You may also want to look at SC 5707 Plotter Jam History as it will also show you what size the 2022 thinks was running through.

                  And in your original post you said the paper was stopping before the exit but now it has moved to 3-4 cm past the exit, which is it?
                  I said just before the exit . Actuallly it looks like it stops little earlier and till rollers stops it reaches just the before exit. Later i said i know the problem when someone has different paper in cassete and he has,t set up coerrect the cassete . At this case it stops 3-4 cm after the exit. It is not the same with this case.
                  Also i am wondering why it works fine at duplex copies also when i use paper that i have used just before to make copies it works fine almost in all copies.

                  Comment

                  • Gift
                    Service Manager

                    1,000+ Posts
                    • Mar 2011
                    • 2459

                    #10
                    Re: Aficio 2022

                    Originally posted by semi
                    Pressure roller,had this many times out in the field-back in the day-might be time for a upgrade
                    You're right and not bad - I never would have recalled that

                    Comment

                    • Mark Bbb
                      Service Manager

                      1,000+ Posts
                      • Jun 2012
                      • 1662

                      #11
                      Re: Aficio 2022

                      Is the jammed paper damaged or not? If not damaged, check the pressure roller bearings.
                      Also, replace the tray bottom lift springs at the back of the machine (one for every tray).
                      I persume it's the same problem when making a copy?
                      I also think that the paper orientation on the display is not the same as in tray.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 37489

                        #12
                        Re: Aficio 2022

                        Originally posted by semi
                        Pressure roller,had this many times out in the field-back in the day-might be time for a upgrade
                        I have had one of the plastic flanges that the pressure roll cleaning roller bushings ride in break allowing the cleaning roller to move out of position and therefore the pressure to not align properly.

                        Comment

                        • Mark Bbb
                          Service Manager

                          1,000+ Posts
                          • Jun 2012
                          • 1662

                          #13
                          Re: Aficio 2022

                          Originally posted by slimslob
                          I have had one of the plastic flanges that the pressure roll cleaning roller bushings ride in break allowing the cleaning roller to move out of position and therefore the pressure to not align properly.
                          You're up late!

                          Comment

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