sp 4520dn jam just before exit only with main tray

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  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    sp 4520dn jam just before exit only with main tray

    Hoi,
    Printing is fine with by pass.
    With the main tray it jams just before exit.
    Also main tray sometimes gives "add paper", when paper is present.
    Thank you in advance for your help.
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3947

    #2
    Re: sp 4520dn jam just before exit only with main tray

    Paper size indicator on front of drawer set incorrectly

    Comment

    • DH1980
      Technician

      50+ Posts
      • Mar 2009
      • 52

      #3
      Re: sp 4520dn jam just before exit only with main tray

      Agree check paper size and the back fence on the tray. I have seen them float back and cause add paper

      Comment

      • skinnyb
        Trusted Tech

        250+ Posts
        • Jul 2008
        • 291

        #4
        Re: sp 4520dn jam just before exit only with main tray

        Originally posted by sandmanmac
        Paper size indicator on front of drawer set incorrectly
        This. Happened to me more than once.

        Sent from my LM-V405 using Tapatalk

        Comment

        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1715

          #5
          Re: sp 4520dn jam just before exit only with main tray

          I've been thinking about super gluing those paper size knobs, the trays are only used for one size paper in almost all cases.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35064

            #6
            Re: sp 4520dn jam just before exit only with main tray

            Originally posted by anothertech
            I've been thinking about super gluing those paper size knobs, the trays are only used for one size paper in almost all cases.
            I have found that the multi-gain micro switches that many Ricohs use to detect the position of those knobs can go flaky. Intermittent "Out of Paper" tends to indicate this as one of the position detects if the drawer is fully inserted.

            Comment

            • Mark Bbb
              Service Manager

              1,000+ Posts
              • Jun 2012
              • 1662

              #7
              Re: sp 4520dn jam just before exit only with main tray

              Originally posted by sandmanmac
              Paper size indicator on front of drawer set incorrectly
              Jep
              Thanks!

              Comment

              • mga
                Copier Technician

                Site Contributor
                1,000+ Posts
                • Dec 2010
                • 1393

                #8
                Re: sp 4520dn jam just before exit only with main tray

                Originally posted by Mark Bbb
                Hoi,
                Printing is fine with by pass.
                With the main tray it jams just before exit.
                Also main tray sometimes gives "add paper", when paper is present.
                Thank you in advance for your help.
                Hope this helps
                Attached Files
                Regards Mark

                FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                https://copierservices.simdif.com

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