Ricoh MP4054 error code

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  • Hay Sopheak
    Technician
    • Oct 2019
    • 14
    #1

    Ricoh MP4054 error code

    My Ricoh MP4045 error code sc997. Help me, how to fix this problem ?
    Tags: code, error, fix, ricoh
    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35061
      #2
      Re: Ricoh MP4054 error code

      SC 997 is normally an error with the currently selected application or function. If it occurs at power up it could a problem with the default function or home screen. It could be caused by a bad memory dimm, the HDD or corrupted firmware.

        Comment

        • marvin-vegan
          Product specialst support
          • Jan 2021
          • 46
          #3
          Re: Ricoh MP4054 error code

          Do you use any extended function? Any Java application? Try to disable java in user tools or in SP mode 5-730-001 = 0

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931
              #4
              Re: Ricoh MP4054 error code

              Originally posted by Hay Sopheak
              My Ricoh MP4045 error code sc997. Help me, how to fix this problem ?
              Is this an unrecoverable error or intermittent?

              Either way update the firmware that should help.

              Also see this post from 2016.
              Last edited by copier tech; 02-09-2021, 09:35 PM.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk
              ​

                Comment

                • Debs1964
                  Service Manager

                  1,000+ Posts
                  • Oct 2010
                  • 1687
                  #5
                  Re: Ricoh MP4054 error code

                  Update all firmware, including java if it's being used
                  There are 10 types of people in this world, those who understand binary maths and those who don't

                    Comment

                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1549
                      #6
                      Re: Ricoh MP4054 error code

                      Originally posted by Hay Sopheak
                      My Ricoh MP4045 error code sc997. Help me, how to fix this problem ?
                      the sc997 code on the technical manual of that model does not exist, I have not found it, it stops at sc995-04, which are all errors inherent to the serial number, and components, have you mounted any boards of another model?
                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                        Comment

                        • anothertech
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2007
                          • 1714
                          #7
                          Re: Ricoh MP4054 error code

                          Originally posted by luca72
                          the sc997 code on the technical manual of that model does not exist, I have not found it, it stops at sc995-04, which are all errors inherent to the serial number, and components, have you mounted any boards of another model?
                          It is in the manual I have

                          SC997-00 DApplication function selection error, The application selected by the operation panel key operatedabnormally (No response, abnormal ending).Software bug (mainly the application)z Check the optional RAM, DIMM, boards required by theapplication program.z Check if the combination of downloaded programs arecorrect.⇒

                            Comment

                            • sandmanmac
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Feb 2009
                              • 3947
                              #8
                              Re: Ricoh MP4054 error code

                              Good advice from all!
                              I would just add that it seems to me that the ONLY ones that are actually reading the manual are the responders, and that would be my 2 cents worth of advice for the poster as a good place to have started.

                                Comment

                                • Hay Sopheak
                                  Technician
                                  • Oct 2019
                                  • 14
                                  #9
                                  Re: Ricoh MP4054 error code

                                  Ok!!! Thank you all. Now I fix it already . It error HDD

                                    Comment

                                    • slimslob
                                      Retired

                                      Site Contributor
                                      25,000+ Posts
                                      • May 2013
                                      • 35061
                                      #10
                                      Re: Ricoh MP4054 error code

                                      Originally posted by sandmanmac
                                      Good advice from all!
                                      I would just add that it seems to me that the ONLY ones that are actually reading the manual are the responders, and that would be my 2 cents worth of advice for the poster as a good place to have started.
                                      That is where I started. In fact I was about to ask if the original poster had a manual until I noticed that there was no SC997 in the version of the manual that I have. So I then checked Gooses Guide. Apparently anothertech has a newer version of the manual than either luca72 or I.

                                        Comment

                                        • anothertech
                                          Service Manager

                                          Site Contributor
                                          1,000+ Posts
                                          • Nov 2007
                                          • 1714
                                          #11
                                          Re: Ricoh MP4054 error code

                                          Originally posted by slimslob
                                          That is where I started. In fact I was about to ask if the original poster had a manual until I noticed that there was no SC997 in the version of the manual that I have. So I then checked Gooses Guide. Apparently anothertech has a newer version of the manual than either luca72 or I.
                                          Page 1213 of original printing dated 11/14

                                          Good call on the HDD

                                            Comment

                                            • slimslob
                                              Retired

                                              Site Contributor
                                              25,000+ Posts
                                              • May 2013
                                              • 35061
                                              #12
                                              Re: Ricoh MP4054 error code

                                              Originally posted by anothertech
                                              Page 1213 of original printing dated 11/14

                                              Good call on the HDD
                                              Apparently what threw me was when the SC listing went into the list of HDD status codes after SC925 instead of continuing to list the rest of the codes.

                                                Comment

                                                • luca72
                                                  Field Supervisor

                                                  1,000+ Posts
                                                  • Oct 2017
                                                  • 1549
                                                  #13
                                                  Re: Ricoh MP4054 error code

                                                  Originally posted by anothertech
                                                  Page 1213 of original printing dated 11/14

                                                  Good call on the HDD
                                                  I checked on the ricoh italia portal, the latest available version of the manual is the one I have, dated 09/14
                                                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                                                    Comment

                                                    • copier tech
                                                      Field Supervisor

                                                      5,000+ Posts
                                                      • Jan 2014
                                                      • 7931
                                                      #14
                                                      Re: Ricoh MP4054 error code

                                                      Originally posted by luca72
                                                      I checked on the ricoh italia portal, the latest available version of the manual is the one I have, dated 09/14
                                                      Latest package is D2025506T Ver.7.00 2020/06/23

                                                      And the system/copy is D2025574G Ver.1.29 2020/12/17 (later version not included in the package)
                                                      Let us eat, drink, and be merry, because tomorrow we may die!

                                                      For all your firmware & service manual needs please visit us at:

                                                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                                                      ​

                                                        Comment

                                                        • davel
                                                          Technician

                                                          1,000+ Posts
                                                          • Oct 2011
                                                          • 1045
                                                          #15
                                                          Re: Ricoh MP4054 error code

                                                          Originally posted by copier tech
                                                          Latest package is D2025506T Ver.7.00 2020/06/23

                                                          And the system/copy is D2025574G Ver.1.29 2020/12/17 (later version not included in the package)

                                                          He was referring to the latest parts manual.

                                                            Comment

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