[Error Code] Error cs-402-53 Ricoh Pro c5100s

[Cachodelsur]

Hello people, I have a problem with a Ricoh Pro c5100s, the machine works fine, but if I want to use it again after 25 minutes of inactivity it throws me error cs-402-53 that I do not know what it is or how to solve it, to go back to to use it I have to turn it off and on again. If anyone knows about it, I would be grateful if .


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[mga]

Re: Error cs-402-53 Ricoh Pro c5100s

Hello people, I have a problem with a Ricoh Pro c5100s, the machine works fine, but if I want to use it again after 25 minutes of inactivity it throws me error cs-402-53 that I do not know what it is or how to solve it, to go back to to use it I have to turn it off and on again. If anyone knows about it, I would be grateful if .


[ATTACH=CONFIG]49576[/ATTACH]

Thats magenta development try giving service clean id sensors etc what M dev life if doesn't clear will need new M developer make sure if you need to replace make sure you setup correctly

[Cachodelsur]

Re: Error cs-402-53 Ricoh Pro c5100s

Thats magenta development try giving service clean id sensors etc what M dev life if doesn't clear will need new M developer make sure if you need to replace make sure you setup correctly

I'm going to see where you say, thank you very much Mark !!

[slimslob]

Re: Error cs-402-53 Ricoh Pro c5100s

Hello people, I have a problem with a Ricoh Pro c5100s, the machine works fine, but if I want to use it again after 25 minutes of inactivity it throws me error cs-402-53 that I do not know what it is or how to solve it, to go back to to use it I have to turn it off and on again. If anyone knows about it, I would be grateful if .


[ATTACH=CONFIG]49576[/ATTACH]

I take it that you are an end user and not a trained Ricoh Production Color technician. More than likely you do not even have access to a service manual. You should not be trying to repair a production color MFP.

[mga]

Re: Error cs-402-53 Ricoh Pro c5100s

I take it that you are an end user and not a trained Ricoh Production Color technician. Moore than likely you do not even have access to a service manual. You should not be trying to repair a production color MFP.

Agreed just noticed end user let's hope he reads this
Please Call a credited ricoh Service Engineer to repair your machine.

[davel]

Re: Error cs-402-53 Ricoh Pro c5100s

Thats magenta development try giving service clean id sensors etc what M dev life if doesn't clear will need new M developer make sure if you need to replace make sure you setup correctly

Punctuation please, it hurts reading that.
OP call trained technician.

[slimslob]

Re: Error cs-402-53 Ricoh Pro c5100s

Punctuation please, it hurts reading that.
OP call trained technician.

Grammar cop.

[Phil B.]

Re: Error cs-402-53 Ricoh Pro c5100s

Punctuation please, it hurts reading that.
OP call trained technician.

Get a grip

Sent from my SM-G960U using Tapatalk

[copier tech]

Re: Error cs-402-53 Ricoh Pro c5100s

Hello people, I have a problem with a Ricoh Pro c5100s, the machine works fine, but if I want to use it again after 25 minutes of inactivity it throws me error cs-402-53 that I do not know what it is or how to solve it, to go back to to use it I have to turn it off and on again. If anyone knows about it, I would be grateful if .


[ATTACH=CONFIG]49576[/ATTACH]

From the service manual this could be an environment issue. Is the printer in a hot, cold or humid office?

• Code: SC402-53
• Description:Development gamma calculation error: Insufficient data (M). The number of valid data that can be used for development gamma calculation is smaller than 2.
• Causes:Remedy:

[Cachodelsur]

Re: Error cs-402-53 Ricoh Pro c5100s

I take it that you are an end user and not a trained Ricoh Production Color technician. More than likely you do not even have access to a service manual. You should not be trying to repair a production color MFP.

I have an official technician, I had a very similar problem where I would throw a code every 15 minutes of inactivity and when I printed all the prints would stain with a soft magenta background, the technician changed some pieces and fixed it but less than a year ago he did it and now started with this again.

[slimslob]

Re: Error cs-402-53 Ricoh Pro c5100s

I have an official technician, I had a very similar problem where I would throw a code every 15 minutes of inactivity and when I printed all the prints would stain with a soft magenta background, the technician changed some pieces and fixed it but less than a year ago he did it and now started with this again.

Sounds like it is time for another maintenance service. Have you checked the PM counters. PM means Preventive Maintenance. If you use after market toner PMs need to be done more frequently.

[Cachodelsur]

Re: Error cs-402-53 Ricoh Pro c5100s

Sounds like it is time for another maintenance service. Have you checked the PM counters. PM means Preventive Maintenance. If you use after market toner PMs need to be done more frequently.

Yes, I will also have to call the technician again to see what solution he gives me, but with all the data that everyone has given me here it helps me to comment to the technician because even though he is an official Ricoh technician to this problem he does not find a definitive solution, thank you very much slimslob.

[Zaxxon]

[mga]

Re: Error cs-402-53 Ricoh Pro c5100s

Yes, I will also have to call the technician again to see what solution he gives me, but with all the data that everyone has given me here it helps me to comment to the technician because even though he is an official Ricoh technician to this problem he does not find a definitive solution, thank you very much slimslob.

Just so you know if he is a credited ricoh Service Engineer there's no way he can't fix it as trained engineers have a great technical backup help if we need it