Ricoh Power Over Ethernet Disclaimer

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  • Mako
    Senior Tech

    500+ Posts
    • Jan 2025
    • 791

    #1

    Ricoh Power Over Ethernet Disclaimer

    Was looking at the brochures for the new Ricoh IMC320F and M320FW models and came across the following disclaimer at the very bottom of the last page:

    "This device does not support PoE (Power over Ethernet) and should not be connected to a PoE hub. Connecting to a PoE hub could cause damage and void warranty coverage."

    I have never seen this disclosure on any brochure ever. This disclosure has my mind thinking about the high rate of controller failures we have on Ricoh machines and has me wondering if this could be a factor as many businesses have POE switches. Just something to keep an eye out for.
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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37490

    #2
    Power over Ethernet (PoE) allows Ethernet cables to carry electrical power in addition to data. This technology simplifies installations by eliminating the

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37490

      #3
      Originally posted by Mako
      Was looking at the brochures for the new Ricoh IMC320F and M320FW models and came across the following disclaimer at the very bottom of the last page:

      "This device does not support PoE (Power over Ethernet) and should not be connected to a PoE hub. Connecting to a PoE hub could cause damage and void warranty coverage."

      I have never seen this disclosure on any brochure ever. This disclosure has my mind thinking about the high rate of controller failures we have on Ricoh machines and has me wondering if this could be a factor as many businesses have POE switches. Just something to keep an eye out for.
      PoE devices must be connected directly to a PoE port on a hub or switch. Sometimes a 5 port work group hub or switch can be used as a filter device so long as the hub or switch is not susceptible to damage by PoE. Most but not all PoE hubs can detect if the device connected to a port is a PoE device and the exact power needed.

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1769

        #4
        Originally posted by Mako
        Was looking at the brochures for the new Ricoh IMC320F and M320FW models and came across the following disclaimer at the very bottom of the last page:

        "This device does not support PoE (Power over Ethernet) and should not be connected to a PoE hub. Connecting to a PoE hub could cause damage and void warranty coverage."

        I have never seen this disclosure on any brochure ever. This disclosure has my mind thinking about the high rate of controller failures we have on Ricoh machines and has me wondering if this could be a factor as many businesses have POE switches. Just something to keep an eye out for.
        Good point, I wonder if this does have anything to do with the high failure rate of the controller PCB's.

        Comment

        • Codex
          Senior Tech

          500+ Posts
          • May 2008
          • 704

          #5
          very interesting, we had some broken controllers in a military base , they have seven MP 5055, they worked for almost 5 years, and now in a few months three machines have controller errors, two of them at the same floor.
          Memento Audere Semper

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          • Popolopo
            Trusted Tech

            100+ Posts
            • May 2023
            • 133

            #6
            Even on IMC2010 brochure, they didnt have that disclaimer

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            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1778

              #7
              Originally posted by Mako
              Was looking at the brochures for the new Ricoh IMC320F and M320FW models and came across the following disclaimer at the very bottom of the last page:

              "This device does not support PoE (Power over Ethernet) and should not be connected to a PoE hub. Connecting to a PoE hub could cause damage and void warranty coverage."

              I have never seen this disclosure on any brochure ever. This disclosure has my mind thinking about the high rate of controller failures we have on Ricoh machines and has me wondering if this could be a factor as many businesses have POE switches. Just something to keep an eye out for.
              I didn't know about this...I'll try to hear from Ricoh.
              "I'll be back"

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1778

                #8
                I found this on the net:
                Q: Can a PoE switch be used with a computer or other non-PoE devices? And can a PoE switch damage devices that do not use PoE?
                A: Yes, a PoE switch can be used with non-PoE devices such as computers. The switch automatically detects if a connected device is PoE-capable and only powers the PoE-enabled devices. Therefore, it will not damage non-PoE devices; they will simply not receive power through the switch.
                "I'll be back"

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37490

                  #9
                  Originally posted by luca72
                  I found this on the net:
                  Q: Can a PoE switch be used with a computer or other non-PoE devices? And can a PoE switch damage devices that do not use PoE?
                  A: Yes, a PoE switch can be used with non-PoE devices such as computers. The switch automatically detects if a connected device is PoE-capable and only powers the PoE-enabled devices. Therefore, it will not damage non-PoE devices; they will simply not receive power through the switch.
                  Yes that is the standard but from what I have read not all PoE meet the standard.

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1778

                    #10
                    Originally posted by slimslob

                    Yes that is the standard but from what I have read not all PoE meet the standard.
                    I personally thought, more than anything that in the event of a fault it could inject voltages when it shouldn't... especially if perhaps not of good or renowned brands.
                    I here in Italy, at least from my customers, even large ones, I haven't seen one yet (luckily)
                    perhaps it is more used in the telephony sector, voip, to power telephone terminals
                    or in security enviroment for power security camera or other little device
                    "I'll be back"

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