MPC 6004 wont go to sleep

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1153

    #1

    MPC 6004 wont go to sleep

    the sleep timer is grayed out and set at 60 min
    i have never seen a time section in the gray so yo cant change it, i have latest firmware, been all over the web access, it wont let me change it there either, i have tried security at 0,1,2, custom its not security
    though ive seen stranger things,
    any thoughts? customer was asking? thats wierd in itself,, clients dont usually pay attention to the sleep timer...but anyway
    i cant set it at all..
    its set at 60 min... who would make this un adjustable? lol
    thanks
    FYI the 5801-11 solved the "web access denied" on this machine, thanks
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37490

    #2
    Re: MPC 6004 wont go to sleep

    Can you enter sleep mode with the Energy Saver button?

    Does the customer have any Business Applications installed whose operation would be adversely affected by the machine going into Sleep Mode?
    Transition of operation panel to Energy Saving when [Energy Saving Recvry. for Business
    Applicatn.] is [On (Energy Saving)]
    Normally, the Energy Saving state of the operation panel LCD changes in step with the
    energy saving state of the MFP/LP main unit, but to support the scenario where an application
    that does not use the engine (printer/scanner) is executed from the operation panel, the
    Energy Saving state of the operation panel is transitioned through the three states ON, OFF,
    and Sleep with its internal timer when [Energy Saving Recvry. for Business Applicatn.] is [On
    (Energy Saving)].

    Also, greyed out usually means that the proper Administrator is not logged in.

    Changing Security setting often requires power cycling the machine before the change takes effect.

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3981

      #3
      Re: MPC 6004 wont go to sleep

      Originally posted by digicor
      the sleep timer is grayed out and set at 60 min
      i have never seen a time section in the gray so yo cant change it, i have latest firmware, been all over the web access, it wont let me change it there either, i have tried security at 0,1,2, custom its not security
      though ive seen stranger things,
      any thoughts? customer was asking? thats wierd in itself,, clients dont usually pay attention to the sleep timer...but anyway
      i cant set it at all..
      its set at 60 min... who would make this un adjustable? lol
      thanks
      FYI the 5801-11 solved the "web access denied" on this machine, thanks
      Check this:
      UT /Machine Features/ System Settings/ Administrator Tools/ sleep mode entry by sleep mode timer

      Set it to 'enabled'
      If it is set to "disabled" energy saver is not changeable

      Comment

      • digicor
        Service Manager

        1,000+ Posts
        • Jul 2008
        • 1153

        #4
        Re: MPC 6004 wont go to sleep

        NOT Found:

        Check this:

        UT /Machine Features/ System Settings/ Administrator Tools/ sleep mode entry by sleep mode timer

        Set it to 'enabled'
        If it is set to "disabled" energy saver is not changeable

        Comment

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