Ricoh MP C3004 ex printing problem.

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  • LEONE
    Technician
    • Feb 2024
    • 35

    #1

    Ricoh MP C3004 ex printing problem.


    ricoh mpc3004 problem. suddenly prints 50/60 sheets with writing. see photo. especially at night. has anyone had this problem? thanks. urgent.
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  • Mako
    Senior Tech

    500+ Posts
    • Jan 2025
    • 559

    #2
    Check print drivers on all computers connected to this machine and make sure they are genuine Ricoh drivers found on the Ricoh website. Not "Ricoh Class" drivers or IPP drivers.

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    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1739

      #3
      try for a night to turn off the ipp port in wim
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37300

        #4
        Originally posted by LEONE
        ricoh mpc3004 problem. suddenly prints 50/60 sheets with writing. see photo. especially at night. has anyone had this problem? thanks. urgent.
        That is a hacker attack. 87.6.33.52 is the source IP address.

        Comment

        • LEONE
          Technician
          • Feb 2024
          • 35

          #5
          the drivers are original ricoh

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          • LEONE
            Technician
            • Feb 2024
            • 35

            #6
            computers are all turned off

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37300

              #7
              Originally posted by LEONE
              computers are all turned off
              But I will bet that the C3004 is still connected to the internet through a router. The 9100 is the standard TCP/IP printer port raw network printing. Finding an exposed network printer overnight is one of the first steps in hacking your entire network.

              Comment

              • LEONE
                Technician
                • Feb 2024
                • 35

                #8

                connected to the internet . dns 192.168.1.1

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37300

                  #9
                  Originally posted by LEONE
                  connected to the internet . dns 192.168.1.1
                  That is your local area network side of the router not the internet side. You need to setup a firewall on the router. If you don't know how to do so, hire an IT service to do it for you. Show them the overnight printouts you are getting.

                  Comment

                  • Popolopo
                    Trusted Tech

                    100+ Posts
                    • May 2023
                    • 114

                    #10
                    You can just lock the machine. Only those computers that have access code can print.

                    Comment

                    • LEONE
                      Technician
                      • Feb 2024
                      • 35

                      #11
                      I first had a ricoh mp2852. Everything ok - no problem. Now with ricoh mpc3004 ex it gives me this problem -

                      Comment

                      • luca72
                        Field Supervisor

                        1,000+ Posts
                        • Oct 2017
                        • 1739

                        #12
                        Originally posted by slimslob

                        That is your local area network side of the router not the internet side. You need to setup a firewall on the router. If you don't know how to do so, hire an IT service to do it for you. Show them the overnight printouts you are getting.
                        +1 for firewall +rules
                        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                        Comment

                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1739

                          #13
                          Originally posted by LEONE
                          computers are all turned off
                          anyway dont worry too, the ricoh mfp with the firmware always updated, They always have the latest security packages, and are able to resist the most brutal attacks, not for nothing are they used in military and government security environments, rather it's IT who is to blame
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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