Older Model Ricoh Scanning

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  • davez@copysystemspa.com
    Technician
    • Feb 2018
    • 28

    #1

    Older Model Ricoh Scanning

    MP501 again. Scanning capability does not appear anywhere in the machine. Not in the classic applications, not in the Print/scan memory storage device, not in the home page of the sp's, and not in the media slot use screen. However, I am able to print from a usb without issue and the print from usb capability appears everywhere mentioned above. Just no scanning option showing at all anywhere. Firmware update didn't help. Any suggestions?
  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1778

    #2
    Originally posted by davez@copysystemspa.com
    MP501 again. Scanning capability does not appear anywhere in the machine. Not in the classic applications, not in the Print/scan memory storage device, not in the home page of the sp's, and not in the media slot use screen. However, I am able to print from a usb without issue and the print from usb capability appears everywhere mentioned above. Just no scanning option showing at all anywhere. Firmware update didn't help. Any suggestions?
    try with 5-895-001 to "1" (enable nic)
    check also sp 5-985-002 stay on "0" (application invalidation)

    both settings need reboot
    "I'll be back"

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    • davez@copysystemspa.com
      Technician
      • Feb 2018
      • 28

      #3
      Thanks for the response. That was it. Nic card was not enabled. Thanks so much

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