MP4055 Cant Rotate Sort

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  • KeviM
    Trusted Tech

    250+ Posts
    • Oct 2019
    • 324

    #16
    Re: MP4055 Cant Rotate Sort

    Your course of action should be something like this

    1) I like what some of the other techs have suggested. Check their suggestions on the machine. I like Slimslob suggestion, check your settings and SP mode settings.
    2) Reset to factory defaults
    3) Firmware updates
    4) Might be faulty memory or hard drive
    5) might be faulty controller

    Go in that order. That's your best shot

    Bonus Tip : To eliminate a possibility that it could be the document feeder scan all your originals from the glass. Just for testing do 1 set of maybe 10 pages check

    All the best friend

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2459

      #17
      Re: MP4055 Cant Rotate Sort

      Originally posted by laser801
      8 1/2 x 11, Tray 1 is the starting tray, and not using Bypass, and just single sided...I have tried every Tray 1-4, with both orientations in each. Tried Auto Detect and Manual setup for size...New Firmware...Thinking of just swapping out the ADF Unit...All I got left. Who's with Me !!??? Thanks
      I'm not really in to that^^ you can try and copy a set of originals from glass plate before swapping the ADF - if the problem persists it's not DF related.

      I also like the other suggestion about tray & function restrictions and it won't hurt to check the rotate sort setting OR even if it's set up properly you can try and see if the machine is able to performe standard sort output.

      Comment

      • laser801
        Trusted Tech

        100+ Posts
        • May 2014
        • 151

        #18
        Re: MP4055 Cant Rotate Sort

        Originally posted by KeviM
        I believe in order for sort to work you need additional memory or a hard drive installed. Maybe that's the reason why it's not working.

        Just check if the additional memory or hard drive is installed and functioning properly. I have had similar problems with other models because of the memory or hard drive not working properly.

        All the best friend
        Thanks for your Reply.. I will consider that... Laser801

        Comment

        • laser801
          Trusted Tech

          100+ Posts
          • May 2014
          • 151

          #19
          Re: MP4055 Cant Rotate Sort

          Originally posted by Gift
          I'm not really in to that^^ you can try and copy a set of originals from glass plate before swapping the ADF - if the problem persists it's not DF related.

          I also like the other suggestion about tray & function restrictions and it won't hurt to check the rotate sort setting OR even if it's set up properly you can try and see if the machine is able to performe standard sort output.
          Will do , Thanks

          Comment

          • laser801
            Trusted Tech

            100+ Posts
            • May 2014
            • 151

            #20
            Re: MP4055 Cant Rotate Sort

            Originally posted by terramobil
            Can you rotate sort a printjob? If not, the ADF will not be the problem.
            Good Thought , Going back Monday, I will
            try that , Thanks

            Comment

            • laser801
              Trusted Tech

              100+ Posts
              • May 2014
              • 151

              #21
              Re: MP4055 Cant Rotate Sort

              Thanks Everyone for your thoughts. I am going back Monday, and I'll have a lot to play with. Laser801

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