replacing HD in a Savin C3535

[halac0ax]

I'm hoping someone can give a bit of help. I'm trying to replace the hard drives in a C3535. I've tried every jumper combination, tried formatting them numberous times, but I keep getting SP 990 code. If I unplug the HD's I can make copies but every other fuction is gone. I am using non ricoh HD's BTW.

Anyone have any ideas??

[Jomama46]

Jumpered single drive or master and no slave.
Formatting or partitioning not necessary as the machine will perform this on its on.
Perhaps the drive is defective. Stick it in a pc and run Seagates sea tools or other drive utility on it.

[halac0ax]

Tried all those things already. The HD all check good. I really don't think that its the controller board. I'm starting to think its something Ricoh does to the HD's.

[Jomama46]

Tried all those things already. The HD all check good. I really don't think that its the controller board. I'm starting to think its something Ricoh does to the HD's.

No, I've replaced too many of these drives. I just take it out of the wrapper hook it up and turn the machine on. Period. Maybe you have a bad data cable.

[KopyKat]

On some of the machines which have more than one hard drive, as this one does, The HDs are formatted a special way with RAID from what I have been told. Which in turn forces you to use the Ricoh drives as a set. I haven't replaced one on this model yet (Ricoh MP3500).

If anyone knows of a trick for the MFPs with multiple drives please post it!!

[FRIDGEMAGNET]

This does use 2 HDDs and I always fit an exact pair and they work straight off.

[Jomama46]

On some of the machines which have more than one hard drive, as this one does, The HDs are formatted a special way with RAID from what I have been told. Which in turn forces you to use the Ricoh drives as a set. I haven't replaced one on this model yet (Ricoh MP3500).

If anyone knows of a trick for the MFPs with multiple drives please post it!!

You're right kopykat. And altho, the RA says that formatting isnt necessay at replacment, it assumes you're using Ricoh parts.
Maybe try replacing both HD's at once. Match the jumpers.
If it still fails, I guess you're stuck with the OEM replacment

[halac0ax]

Thats what I was thinking that I'm going to have to use OEM HD's. The ones that I tried to replace with have the same stats as the original ones except the names (OEM -Hitachi After - Western Digital). Both are 7200 RPM 40 GB, etc. The machine will see the HD's but refuses to do anything with them.

[KopyKat]

Thats what I was thinking that I'm going to have to use OEM HD's. The ones that I tried to replace with have the same stats as the original ones except the names (OEM -Hitachi After - Western Digital). Both are 7200 RPM 40 GB, etc. The machine will see the HD's but refuses to do anything with them.

I believe that's because Ricoh formats them in a RAID configuration. If we could figure out the configuration they use and could duplicate it somehow it would be great. But try and pry that out of Japan!

[unisys12]

I believe that's because Ricoh formats them in a RAID configuration. If we could figure out the configuration they use and could duplicate it somehow it would be great. But try and pry that out of Japan!

I might be totally wrong, but I think I remember that these multi-hard drive systems use RAID 3. If I remember correctly, it has to do with the transfer rates offered, as well as the ability to recover corrupted information that more often than not might happen. More info on RAID, not RICOH related, can be had here... Standard RAID levels - Wikipedia, the free encyclopedia

Hince the fact that you have to replace all drives at the same time, unlike a mirrored system such as RAID 0. Either way though, it shouldn't matter what the RAID level is, just that you have a good drive with a good connection to the controller. As well as a good controller, not to mention the software to go along with all those things. And yes, since it's a RAID configuration, formating should be done. Now! Weather that is done at boot automatically or should be manually run, through SP's... I have no idea. I've personally never had one of these with a dumped drive.

Fingers are now crossed, since I have now jinxed myself. Luckily I just got in two new 80 gig serial drives in from tigher direct, so... what the hell, bring it on!! I've got `til five!

[halac0ax]

What I'm doing is more of a test, then anything else. We've had a rash of drives going bad. I've swapped both drives at the same time and the machine just gives me 990 codes. Tried formatting in SP mode and nothing. I'll take a look at Raid 3 info.

Thanks

Hal