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  • hodgiepodgie
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 284

    #1

    2045ricoh

    ok have toner lock out .ran out of toner will not clear toner add condition.do i have to do memory clear and what one can i do to not lose info if possible
  • schooltech
    School District Tech

    500+ Posts
    • Jun 2008
    • 504

    #2
    I don't recall a "formal" toner lock out on these machines, but someone else may have seen this before.

    Did you try to go into service mode and then shut it off, similar to resetting a fuser error?

    Did you try to perform an output check on the motor to make sure that it is turning or something isn't broken?
    Bachelor of Science in Information Technology, Comptia A+, Comptia Network+

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    • hodgiepodgie
      Trusted Tech

      250+ Posts
      • Jul 2008
      • 284

      #3
      yes tried everything but memory clear.is adding toner but message wont clear.cleaned all vacuumed all reset all to no avail.now is overtoned i thnk i will have to do memory clear

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      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        when you power up does it try to add tonr?
        I would open the dv unit and pour alittle toner in
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

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        • hodgiepodgie
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 284

          #5
          yes its adding toner but wont clear addtone message.it is overtoned had to vacuum all out

          Comment

          • Jomama46
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Apr 2008
            • 2900

            #6
            Replace the ATS
            sigpic
            You never realize how cheap a professional is until after you let an amateur do it.
            A+; Network +; PDI+

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            • Llama God
              Service Manager

              1,000+ Posts
              • Mar 2009
              • 1353

              #7
              Is it the right toner? Sorry if this sounds stupid but you know those customers and their little habits...

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              • rthonpm
                Field Supervisor

                2,500+ Posts
                • Aug 2007
                • 2854

                #8
                I had a 1035 that did this. I replaced all sensors, developer unit and nothing worked. Looking in the SP's, the readings all said the machine should have enough toner to run. I did an engine clear and with the help of the birth certificate got the machine up and running again.
                Check all the SP's and see what you find in terms of everything that determines the toner is low or at end. If the readings all say the machine should run, do the engine clear.

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                • hodgiepodgie
                  Trusted Tech

                  250+ Posts
                  • Jul 2008
                  • 284

                  #9
                  copier running when i returned with dev and drum.so was overtoned,but making copies why it took so long to reset ill never know i guess.so it basically fixed it self .hmmmm

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                  • cobiray
                    Passing Duplication Xpert

                    1,000+ Posts
                    • Mar 2008
                    • 1199

                    #10
                    Check the switches on the left hand side for the front panel. Not the ones near the fuser. There are 3 switches. Check the wiring diagram and make sure the single connector is matched up with the correct 2 connector on the 3 pole switch. If it's not it won't register that the door has been opened for adding toner and resetting misfeeds.
                    the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                    Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                    Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

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                    • Jomama46
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2008
                      • 2900

                      #11
                      Originally posted by hodgiepodgie
                      copier running when i returned with dev and drum.so was overtoned,but making copies why it took so long to reset ill never know i guess.so it basically fixed it self .hmmmm
                      Its just f-ing with you
                      Its been my experience that copiers that fix themselves, break themselves.
                      sigpic
                      You never realize how cheap a professional is until after you let an amateur do it.
                      A+; Network +; PDI+

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