Good morning all.
I'm pulling my hair over this one - an IM7000 with just over 300k pages on the total counter, with intermitent but frequent jams when leaving the fuser unit (J015).
The machine is squeaky clean, still smells like new,no apparent binding when rotating the exit unit by hand.
The jams appear to be more frequent the bigger the printjob.
It jams from any paper tray (customer has preprinted paper on trays 1 and 2, and blank paper on tray 3 - all 80g normal weight).
I'm now going to disassemble the fuser to check for anything that could give me a hint on what's going on, but any suggestions are welcome.
Thank you.
I'm pulling my hair over this one - an IM7000 with just over 300k pages on the total counter, with intermitent but frequent jams when leaving the fuser unit (J015).
The machine is squeaky clean, still smells like new,no apparent binding when rotating the exit unit by hand.
The jams appear to be more frequent the bigger the printjob.
It jams from any paper tray (customer has preprinted paper on trays 1 and 2, and blank paper on tray 3 - all 80g normal weight).
I'm now going to disassemble the fuser to check for anything that could give me a hint on what's going on, but any suggestions are welcome.
Thank you.
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