Ricoh Connector App unable to find the Ricoh printer via IP address discovery

[peterxu256]

The Connector APP always pop up Error Message : Failed to find the machine. please refer to Troubleshooting in the user manual, Then check your network"

The Testing lab showing strange result: The mp201 was previously registered by app via IP address Running well, even after printing something , I removed the printer registration from the App On purpose, then Try to Re-adding the same printer, but failed, showing error message, no longer able to register it.
However the Same app can easily find another printer SP3510dn via IP address method.
the Other app from iPad still can print on the mp201. It puzzles me a lot.


Any professional analysis is highly appreciated.

Also the APP show same error message while searching a newly installed printer SPC440Dn at same wifi network , the log file shows something strange too "SDP is not installed"

[slimslob]

Re: Ricoh Connector App unable to find the Ricoh printer via IP address discovery

The Connector APP always pop up Error Message : Failed to find the machine. please refer to Troubleshooting in the user manual, Then check your network"

The Testing lab showing strange result: The mp201 was previously registered by app via IP address Running well, even after printing something , I removed the printer registration from the App On purpose,

WHY

then Try to Re-adding the same printer, but failed, showing error message, no longer able to register it.
However the Same app can easily find another printer SP3510dn via IP address method.
the Other app from iPad still can print on the mp201. It puzzles me a lot.


Any professional analysis is highly appreciated.

Also the APP show same error message while searching a newly installed printer SPC440Dn at same wifi network , the log file shows something strange too "SDP is not installed"

My guess is that when you remove the registration all you did was remove the MP 201. The IP address remained reserved to an unknown device thereby preventing you from adding the MP 201 back to that IP address. You may need to fully remove the Connector APP along with all storage affiliated with the APP. Or you could just change the IP address of the MP 201.

[peterxu256]

Re: Ricoh Connector App unable to find the Ricoh printer via IP address discovery

My guess is that when you remove the registration all you did was remove the MP 201. The IP address remained reserved to an unknown device thereby preventing you from adding the MP 201 back to that IP address. You may need to fully remove the Connector APP along with all storage affiliated with the APP. Or you could just change the IP address of the MP 201.

Thanks for good suggestions: Changing IP address and host name are better solution than Fully removing the Connector APP which is good to register Other printers. Whatever it is Android or iMac OSx system, it is associated with printer itself AND HAS NOTHERING TO DAY WITH THE app. It was much similar case of other thread of " Ricoh MP 3350 unable to detect in Android connector after phone restore::"

[dalewb74]

Re: Ricoh Connector App unable to find the Ricoh printer via IP address discovery

i would still try what slim said. give it a new IP address. and reinstall it on whatever android or IOS system.