Ricoh Copier Stuck on Please Wait

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  • Ewindar
    Technician
    • Aug 2022
    • 11

    #16
    Re: Ricoh Copier Stuck on Please Wait

    Originally posted by COPIERMAN
    try this unplug hard drive and remove fax board if it has one. copier will boot up so copy mode is enable. If comes up with same message then could be communication problem between controller and operation board. try op panel first if that doesn't work then controller board.
    Correct me if I'm wrong. Copier need the firmware just like Scan, Print, etc. Since I've messed up the SD Card (formatted it), it won't work in Copier mode either. So this test won't give me correct results. Right?
    I tried ur idea anyways and still stuck on this damn screen:
    03.jpg
    Does it mean OP Panel/Controller board is broken? Or it doesn't tell anything till I get a new SD Card?

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    • anothertech
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2007
      • 1769

      #17
      Re: Ricoh Copier Stuck on Please Wait

      That's a java card, you don't need it.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37490

        #18
        Re: Ricoh Copier Stuck on Please Wait

        Originally posted by anothertech
        That's a java card, you don't need it.
        In removing it, he may have cratered the card and the controller. The initial problem may have been waiting for a JAVA application to finish launching. That can take as much as 10 to 15 minutes, even more if the app is set as the default function.

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        • Ewindar
          Technician
          • Aug 2022
          • 11

          #19
          Re: Ricoh Copier Stuck on Please Wait

          Any other ideas for me to try?

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1769

            #20
            Re: Ricoh Copier Stuck on Please Wait

            Originally posted by Ewindar
            Any other ideas for me to try?
            Remove the memory dimms from the controller and boot up the machine. Does it come up to a new memory error code? If it does, you know the controller is trying to boot up.

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            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37490

              #21
              Re: Ricoh Copier Stuck on Please Wait

              Originally posted by Ewindar
              Any other ideas for me to try?
              At this point can you do anything? Can you at least get to the main User Tools Menu or the Main SP Menu? If not you might need a controller board.

              Comment

              • Ewindar
                Technician
                • Aug 2022
                • 11

                #22
                Re: Ricoh Copier Stuck on Please Wait

                Originally posted by anothertech
                Remove the memory dimms from the controller and boot up the machine. Does it come up to a new memory error code? If it does, you know the controller is trying to boot up.
                I tried many combinations, including removing HDD, Fax Board, Memory, etc. Doesn't show anything (menu, error, codes) except that Please Wait screen. So it can't be anything but the Controller?! I sent it someone for repair or replacement.

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