Scan Router V2 lite

**cobiray** · 05-02-2009, 08:59 PM

I've had the same thing. Apparently the earlier versions (don't know specific versions) did allow you to browse networks. We ran into this in the field when we couldn't browse to the network, but our demo machine allowed it. We don't have the old version anywhere, but it would be nice to have.

**KenB** · 05-02-2009, 10:22 PM

I do remember specifically that ScanRouter Lite could scan to local drives only, regardless of version. As tech support had mentioned, "you got lucky" the first time around.

Pro and Enterprise were always required to scan to a network drive.

As I understand it, Pro is no longer supported, but Enterprise will be for a while. Support for Lite stopped some time ago.

Just a suggestion: You may want to look into GlobalScan NX as an alternative solution. Of course, that would depend on the model of MFP(s) as to what would be supported or not.

There has been some very attractive pricing from Ricoh lately, so it may be worth looking into.

**netsrvs** · 05-08-2009, 09:13 PM

Actually Scanrouter V2 Lite WILL allow you to scan to network drives but it definitely has to be installed on a W2K OS as it it not supported under XP. I can't say that I have ever looked into what removes that feature in XP but Scanrouter is becoming outdated so it's probably not worth it. As the previous poster said GlobalScan NX is replacing Ricoh apps such as Scanrouter and is very scalable.

For now if your customer doesn't want to actually run a 2000 box you could always setup a VM with VMware and call it a day.

**john_551** · 05-08-2009, 09:53 PM

Scanrouter V2 lite DOES support windows xp. I have several older models using scanrouter V2 lite on xp machines.

**Cipher** · 05-08-2009, 11:03 PM

Microsoft moved the goal posts and locked down DCOM in Windows XP for added security.
This is why ScanRouter Lite cannot see/use mapped network drives in XP but can in 2000.

But ScanRouter Lite is now obsolete and has been super seeded by the built in functionality of scan to SMB on more recent models.

**john_551** · 05-09-2009, 12:09 AM

But ScanRouter Lite is now obsolete and has been super seeded by the built in functionality of scan to SMB on more recent models.

I agree 100%. I've given up using Scanrouter Lite a long time ago. And most of the systems that are old out there, I have made the move to scan directly to folder using SMB

**aabarnes1** · 05-09-2009, 12:53 AM

Originally posted by john_551

But ScanRouter Lite is now obsolete and has been super seeded by the built in functionality of scan to SMB on more recent models.

I agree 100%. I've given up using Scanrouter Lite a long time ago. And most of the systems that are old out there, I have made the move to scan directly to folder using SMB

I honestly thought you lot were joking about still using scan router shite, sorry lite. It went out with oasis, or in your case bruce springsteen! Seriously have you not yet discovered the delights of FTP and SMB,

**KenB** · 05-09-2009, 01:26 AM

Just curious, what model MFP(s) are you working with?

Depending on the age of the MFP, it may not support folder scanning, or even email, for that matter.

If folder scanning isn't supported on the device(s) in question, one possible solution may be to upgrade the PC to XP, install SR Lite, and have it scan to local folder(s).

You can then use some very inexpensive shareware to watch those folders, and have it move the scanned files to a folder anywhere on the network.

The only drawback to the shareware piece is that some IT admins shun the idea of any middleware on the network, and won't allow it. In a small environment, that's not usually the case.

If the MFP can scan to email, you can have IT set up an account for it to use for email scanning, then set up a rule (or rules) on the email server (hopefully Exchange) to route the attachments to folder(s).

Maybe it's time to upgrade to a 21st century MFP?

**scoobysteve** · 05-09-2009, 03:42 AM

Hi All,

Sorry to sort of hijack this thread however, while on the topic of Scanrouter, has anyone had trouble recently with Scanrouter Lite V2 and losing connection with the Delivery Server? The MFD's tend to lose connection to the ScanRouter software - the services are still running in ScanRouter however the machine can not update is destination list. Even if I remove and re-add the i/o device (via Browsing, Scanrouter seems to find the device on the network without any problems) it still does not work. However the services are running and i go in SP mode on the copier and tell the MFD to look at the IP address given, then the machine is all happy and ready to go.

any thoughts? most of my scanrouter installs (the ones i have left) have seem to have encountered this problem.

**Ricoh-ono** · 05-09-2009, 04:41 AM

Originally posted by scoobysteve

Hi All,

Sorry to sort of hijack this thread however, while on the topic of Scanrouter, has anyone had trouble recently with Scanrouter Lite V2 and losing connection with the Delivery Server? The MFD's tend to lose connection to the ScanRouter software - the services are still running in ScanRouter however the machine can not update is destination list. Even if I remove and re-add the i/o device (via Browsing, Scanrouter seems to find the device on the network without any problems) it still does not work. However the services are running and i go in SP mode on the copier and tell the MFD to look at the IP address given, then the machine is all happy and ready to go.

any thoughts? most of my scanrouter installs (the ones i have left) have seem to have encountered this problem.

Had this happened to me on some older machines. I would have to change the ip on the copier, cycle the power, then change the ip back to the original address, cycle power again.

**cobiray** · 05-09-2009, 06:42 PM

I'm assuming you've checked the physical connection on the device and can communicate on the network (ping, print, etc.) Check the firewall or anti virus software on the host. You can temporarily disable them to see if the connection can be established. If that doesn't work, you can run a repair from the Scanrouter disc/exe file.

**netsrvs** · 05-11-2009, 03:22 PM

We have seen this in the past as well. For whatever reason some instances set the delivery server to be the loopback or 127.0.0.1. I've also noticed that most installations on computers running Norton will have this effect. The only way to get around it is to set it statically via SP or assign your laptop the same IP as the host computer and set it to your laptop. You can then put the host computer back on the network which fools the machine. Of course you can always uninstall Norton or whatever software firewall may be causing the problem and hope it doesn't leave any processes behind.

**egoc** · 11-03-2009, 08:34 PM

Undeliverable data

The scans go into the undeliverable data and then I have to forward them to the destination.

Here is an error message: "11/03/2009 13:29:21","RICOH750C","","Destination file versions do not match.","Forwarded to the Undelivered Data In-Tray.","","Short ID: 002","scanner","SCN_20091103132921","19700113_0000 _0004_00000003_00000000_00000000","19700113_0000_0 007_00000003_00000025_00000006",

Any suggestions?

**Choro1dal** · 11-04-2009, 05:57 PM

Re the original thread.

Scanrouter V2 Lite is no longer officially supported.

It will work on an XP host and route to shared/mapped drives providing it is installed under an account which is password protected and has local admin rights for the host. (Obviously this account will still need the appropriate NTFS permissions for the destination.)

Additionally, when installing you will be offered a selection on how you want to install the software. Make sure you choose 'run as service'. Selecting 'Launch from Program' or 'Startup' will prohibit scanning to shared/mapped drives.

Hope it helps.

Scan Router V2 lite

Scan Router V2 lite

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