MP4000 Delivery Server issue

[Guest]

Hello all,

I'm having a problem with a MP4000 copier, it will not connect to the delivery server using ScanRouter v2.

On the printer I get the error message:
"Updating the destination list has failed. Check the delivery server version."
On ScanRouter I get the error message:
"The selected I/O device is not switched on, or is not available on this network."

I have pretty much matched the settings to a slightly older copier that works fine. I have tried changing the IP address, wires, ports etc.

Users can print to the device fine and I can ping the printer from the server and ping the server from the printer. The only option for the delivery server is On/Off and it won't find the IP address for the server like the other printer does.

Any help greatly appreciated, thanks.

Alex.

[daveyball]

Unless any one else can advise differantly, I think the new range of controllers are not compatible with Scanrouter, I have had the same trouble recently with a couple of MPC2500's, I just switched to the on board routing, had to go through the pain of a fairly extensive address book though as the export from scanrouter didn't work.

[SmithyUK1]

Thanks, you just saved me a lot of time