Hello all,
I'm having a problem with a MP4000 copier, it will not connect to the delivery server using ScanRouter v2.
On the printer I get the error message:
"Updating the destination list has failed. Check the delivery server version."
On ScanRouter I get the error message:
"The selected I/O device is not switched on, or is not available on this network."
I have pretty much matched the settings to a slightly older copier that works fine. I have tried changing the IP address, wires, ports etc.
Users can print to the device fine and I can ping the printer from the server and ping the server from the printer. The only option for the delivery server is On/Off and it won't find the IP address for the server like the other printer does.
Any help greatly appreciated, thanks.
Alex.
I'm having a problem with a MP4000 copier, it will not connect to the delivery server using ScanRouter v2.
On the printer I get the error message:
"Updating the destination list has failed. Check the delivery server version."
On ScanRouter I get the error message:
"The selected I/O device is not switched on, or is not available on this network."
I have pretty much matched the settings to a slightly older copier that works fine. I have tried changing the IP address, wires, ports etc.
Users can print to the device fine and I can ping the printer from the server and ping the server from the printer. The only option for the delivery server is On/Off and it won't find the IP address for the server like the other printer does.
Any help greatly appreciated, thanks.
Alex.
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