sending ricoh counter trough email

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  • SPANIARD
    Technician
    • Dec 2009
    • 18

    #1

    sending ricoh counter trough email

    Hi guys!

    This is my first post.

    And I would like to challenge all of you.

    We have more than 600 machines and we mess up every month recounting the counters of all of them.

    We would like to reduce the workload of this task by sending automatically the counter by email.

    Is that possible?

    Thanks in advance.

    Regards.
  • zyqwiz
    Trusted Tech

    250+ Posts
    • Jun 2009
    • 333

    #2
    No - it is not possible to email meter readings on a Ricoh machine.

    You need to get the @remote system in place to be able to gather remote readings but all machines must be networked and connected to the internet for it to work.

    Comment

    • SPANIARD
      Technician
      • Dec 2009
      • 18

      #3

      Comment

      • SPANIARD
        Technician
        • Dec 2009
        • 18

        #4

        Comment

        • zyqwiz
          Trusted Tech

          250+ Posts
          • Jun 2009
          • 333

          #5
          Get some 3rd party equivalent to gather readings but they will generally only get the total reading so no good for colour machines which have 2 readings.

          Comment

          • SPANIARD
            Technician
            • Dec 2009
            • 18

            #6

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900

              #7
              Use a program like logmein to access a computer on the clients local network then from a browser access the WIM of the copier.
              Take it from there you hard-headed Spaniel.
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

              Comment

              • SPANIARD
                Technician
                • Dec 2009
                • 18

                #8

                Comment

                • Fearless V K
                  Senior Tech

                  500+ Posts
                  • May 2007
                  • 620

                  #9
                  I would think Java is your best bet, but I'm not a programmer so I don't know how to make it work.
                  Don't take that toner with me!

                  Comment

                  • KenB
                    Geek Extraordinaire

                    2,500+ Posts
                    • Dec 2007
                    • 3945

                    #10
                    You can download Web Smart Device Monitor from Ricoh to collect and email meter readings for you on any day(s) of the month you ask it to.

                    WSDM will separate the color and BW counts. It also breaks down copies, prints, scans, and faxes separately.

                    No Java cards or programming required.
                    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                    Comment

                    • Jules Winfield
                      Senior Tech

                      500+ Posts
                      • Jul 2009
                      • 821

                      #11
                      Upgrade all your Ricohs to Kyoceras. Kyoceras have this ability built-in. You just set them to send a maintenance report via email at the interval of your choosing.
                      But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.

                      Comment

                      • cferron
                        Technician
                        • Dec 2008
                        • 10

                        #12
                        We use PrintFleet. It's provided as a service by the leasing company we use to gather meters remotely. You have to load a data collection agent on a server or another computer on the subnet that's always turned on. You then specify how often the data collection agent strobes the specified IP range; it then puts a packet together that e-mails the lease company. We can look at the color & black meters, what the supply level is, etc. You can even see what the image on the copier display is. There is a cost...we pay a certain number of cents per meter, but it's worth it.

                        Comment

                        • Choro1dal
                          Trusted Tech

                          100+ Posts
                          • Jun 2008
                          • 176

                          #13
                          It is possible to auotmate the process of meter reading collection from Ricoh MFDs/printers. There are a couple of options.

                          @Remote. You would require 2 'Basil' boxes to manage the complete fleet.

                          WebSmartDeviceMonitor 2.0 freeware available from Ricoh although it will require licencing (via registration). It will require a dedicated PC to run but is able to monitor device status and email alerts. It can also be configured to retrieve meter readings from the devices and email the data to recipients on a scheduled basis of your choosing.

                          Comment

                          • zyqwiz
                            Trusted Tech

                            250+ Posts
                            • Jun 2009
                            • 333

                            #14
                            Originally posted by SPANIARD
                            Sorry. That is not acceptable.
                            Who cares?

                            If your admin staff are too stupid to enter a bunch of meter readings then that's their problem.

                            The @remote system uses secure servers in Japan and cannot get the readings from the machines, the machine sends them to the central server - have you never heard of network security?

                            Comment

                            • Rano

                              #15
                              Originally posted by SPANIARD
                              We are hardminded and want to develop a system to do it even if it need some programing.
                              Ricoh & Java? Developer Challenge ?

                              Comment

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