SMB Scanning to a Mac

[Paper_path]

I have a D038 (Lanier 520c) that is scanning in an all Mac environment. All the systems are using the latest version of OSX. It has been scanning diretly to their computers fine using FTP and using the IP Addresses of the stations. Recently, due to the IP addresses occassionally changing, they have given all their workstations SMB-Friendly names. All the scan directories are set up to share using SMB and a common user for the copier has read and write access to them. However, when the copier is set to scan using SMB it can not connect to the workstations. I thought that it was not resolving the host names, so I configured the WINS server info into the copier, and the control panel displays "NetBIOS name is in use." It displays this message no matter what is set in the Host Name field of the copier. It should be noted that they are running a MAC server, and I am uncertain about how WINS is configured on it. DNS is configured on their server, and is set as the DNS server for the copier.


I've also tried entering the IP address in the SMB share (\\192.168.2.1\users\user\scans) and it does not work either. The communication light blinks for a second then the status changes to "waiting" FTP will also stop working if you substitute the IP address with the Host Name.

Wondering if anyone has had any experience with this, namely working with a MAC Server.

[nmfaxman]

Any time I set up smb scanning, I use the admin tools on the copier and browse to the shared folder.
That way it attaches to the workstation name and not the ip address.
I don't work with MAC, but if it will work to ftp it should work to smb.

[TheOwl]

Make sure that the name you are using is correct. The Mac can be called one thing, but the DNS name can be completely different. If you have a look at the following pic, you will see that there are two names given and that there is info provided on which name to use to reach the Mac via the Network.

http://www.helios.de/support/manuals/BASEUBplus-e/base-html/Output/images/compu_name.gif

Hope this helps.

[blackcat4866]

I've had the best luck using the IP instead of hostname.

Kyocera may be a little different in this aspect, but the path is usually the problem for me. The path should start with the user, then continue from there. this information can be most easily found by browsing on the MAC to the share folder, then cut/paste the information out of the address line, then delete back to the user: i.e. \\johndoe\share\customerfiles\scans
I have successfully reached five levels into the folder structure. I don't know how far you can go.

I don't know if this will make a difference, but I always enter a username and password. If my user does not use a password, I will create a new user with a password to send the scans to.

I am by no means an expert at SMB scanning to MAC, but have had more success lately. =^..^=