Ricoh AF 1060 and Scanrouter V2 problem

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  • Paul The Red
    • Jan 2025

    [Misc] Ricoh AF 1060 and Scanrouter V2 problem

    A power outage trashed our scan server. I'm trying to setup on Scanrouter V2 on a workstation. OS is XP SP3. I've done this in the past and not had any problems. I have installed the software on the target computer. I have added the 1060 in the Admin utility. I actually browsed for the device In Set I/O Device and confirmed the IP address of the 1060. I see the correct IP address in User Tools/System/Interface/Delivery Option. I have checked that address as well to make sure it is correct. I still get an error "Updating the destination list of the Delivery server has failed". I have rebooted both the PC and the 1060 several times, uninstalled and reinstalled the software from scratch 2-3 times. What am I missing/doing wrong? Any ideas?

    Thanks in advance,

    Paul
  • zed255
    How'd ya manage that?

    1,000+ Posts
    • Dec 2009
    • 1025

    #2
    Windows firewall is likely blocking communication. Ports TCP 80, 161, and 3670 may need to be explicitly opened even if firewall is off.

    Comment

    • Vulkor
      Senior Tech

      500+ Posts
      • Jun 2009
      • 942

      #3
      Yeah when this happens on a Clean XP SP3 PC is the Windows Firewall. Turn it off and then try it.

      Comment

      • Paul The Red

        #4
        Thank you very much gentleman, that fixed my problem.

        Paul

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