update user names, email,folder,etc. for Ricoh MPc2800

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  • Gesttech
    Trusted Tech
    • Oct 2009
    • 123

    #1

    update user names, email,folder,etc. for Ricoh MPc2800

    HI

    Pls can someone tell me if there are a software for updating All users data at a time, because i have 130 users to input name, password, email address, i would lose time to input user one by one. because that i would like to known if there are software more quicker to update & input data of user. Not one by one on web image monitor. Thanks
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3873

    #2
    Yeah, you can copy the address book to an SD card via SP modes.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • Eric1968
      Service Manager

      1,000+ Posts
      • Jan 2009
      • 2459

      #3
      You can also export the adress book to a *.CSV-file with Smart Device Monitor.

      Comment

      • copyman20
        Trusted Tech

        100+ Posts
        • Feb 2008
        • 207

        #4
        you can use Ricohs smart device monitor for admin. It was design for this kind of thing. you could also see from the WIM is the address book has a "Maintance" Button. if it does, go to the maintance button and backup your addresses. save the file in a place that you can find easily. than once your replacement machine is in, goto the address book (in WIM) of the new machine, go into the maintance section and restore the address book from the file you saved from the old machine. Don't be surprised if you get an error. some times this error shows up, you go to the address book and the addresses are there, and sometimes it won't. but at least you haven't lost alot of time.
        The sure fire way to get this done is to use Smart Device Monitor for Admin (download free from ricoh site). Export the address book from the old unit and it will save as a .csv file. once your new unit is online, import the csv file back to the new units address book.

        Good luck

        Comment

        • tcs04
          FORMER Techie

          1,000+ Posts
          • Apr 2009
          • 1183

          #5
          Originally posted by Gesttech
          HI

          Pls can someone tell me if there are a software for updating All users data at a time, because i have 130 users to input name, password, email address, i would lose time to input user one by one. because that i would like to known if there are software more quicker to update & input data of user. Not one by one on web image monitor. Thanks
          Does the customer have an Excel spreadsheet of the usernames etc?

          If so, input 1 set of data into the machine manually, download Smart Device monitor for Admin, browse to the machine and EXPORT (Not COPY) the machine address book. If you COPY you will get a ".UDF" file (Similar to WIM), EXPORT will give you a ".CSV" ...

          Use this .CSV file as a template and paste the required data from the Excel spreadsheet into the appropriate columns. Use SDMA to IMPORT this modified file back to the machine and test af few codes to confirm operation.

          Comment

          • jettamand
            Technician
            • Sep 2010
            • 30

            #6
            You can made an Backup with the web interface :-) thats easy

            Comment

            • SCREWTAPE
              East Coast Imaging

              Site Contributor
              2,500+ Posts
              • Jan 2009
              • 3396

              #7
              Import , Export would be the simplest way.

              Comment

              • KenB
                Geek Extraordinaire

                2,500+ Posts
                • Dec 2007
                • 3945

                #8
                Smart Device Monitor is your best friend in this situation, by all means.

                If you are upgrading from one machine to another (your post doesn't actually say that, but it looks like you may be), you may find that the formats don't match, as some others here have posted.

                That normally only happens when there is a large "generation gap" between the two models, though.

                Note: The one thing that will never work is the copying of folder passwords from one machine to another, even the very same model. That is a security feature, and is by design.
                “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                Comment

                • nallard84
                  Technician
                  • May 2010
                  • 26

                  #9
                  yes smart device monitor for admin is the fastest way to do it as it will push it out to all the devices. But if you don't have this luxury import/export under the maintenance portion of the address book will be your best friend.

                  Comment

                  • tcs04
                    FORMER Techie

                    1,000+ Posts
                    • Apr 2009
                    • 1183

                    #10
                    Originally posted by jettamand
                    You can made an Backup with the web interface :-) thats easy
                    BUT if you need to import large numbers of emails etc you need Smart Device monitor. You can't (unless you can prove me wrong?) do this with web image monitor!

                    Comment

                    • Canadian Tech
                      Too Long in this field
                      • Feb 2009
                      • 32

                      #11
                      You can Backup and Restore the address book with WIM under the "Maintenance' Tab.
                      Most of the time the operators need fixing, not the machine !!!

                      Comment

                      • tcs04
                        FORMER Techie

                        1,000+ Posts
                        • Apr 2009
                        • 1183

                        #12
                        Originally posted by Canadian Tech
                        You can Backup and Restore the address book with WIM under the "Maintenance' Tab.
                        And add 130 emails / names and codes manually?! USE SDMA!!!

                        Comment

                        • teebee1234
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Jul 2008
                          • 1670

                          #13
                          Originally posted by Gesttech
                          HI

                          Pls can someone tell me if there are a software for updating All users data at a time, because i have 130 users to input name, password, email address, i would lose time to input user one by one. because that i would like to known if there are software more quicker to update & input data of user. Not one by one on web image monitor. Thanks
                          Need a little clarification- are you saying setup the address book for one device only for the first time or import a current address book from another device? If it's just this one then you need to manually input it (use WIM, not user tools). If you're talking about importing/exporting an existing data base then the previous suggestions would work. If you had a fleet of similar generation devices on the network then I would backup the address book to the server using WIM and restore it out to the other devices the same way. Use Smart Device Monitor as Copyman20 suggests if the backup address book isn't compatible with the device.
                          Side note- why are you doing this as normally the customer would do it after being shown the procedure initially.

                          Comment

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