SP 3410SF Reset SC544

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • KpyFxr

    #1

    [Error Code] SP 3410SF Reset SC544

    So here's the story....

    SP 3410sf has a SC544 code. I called our local Ricoh service company to come out and take a look.

    Technician gave the machine a once over and tells me there are no problems with the machine. However he was unable to reset the code because he did not have access to a PC.

    Technician had directed me to download Smart Organizing Monitor from Ricohs site, and to use that to reset the service code. It appears that this tool requires a direct connection to the device from the pc.

    The problem is that I am 2 hours away from the machine and cannot connect a computer to the device other than over the network.

    Is it possible to reset the sc code via any network tools, or is there a procedure that I could have a onsite user walk through using the front panel of the machine?

    Thanks for any and all advice

    Tom
Working...