jam paper in tray2 2035

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  • akbareshghi
    Trusted Tech
    • Sep 2010
    • 261

    #1

    jam paper in tray2 2035

    the toner was dropped all over the machine and decide open duplex and right cover and lower right cover and blow the toner after doing this ,except tray1 and bypass , other tray(2,3,4) jam the paper.
    please help me about solving this problem.
    thank you for attempt
    Color printing with lowest cost per page is my love.
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2854

    #2
    Try replacing or cleaning the feed rollers for those trays. Toner will play havoc with feed rollers, especially if you're still using the old style ribbed pickup rollers.

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    • fbriggs
      Technician
      • Feb 2011
      • 22

      #3
      Also check and clean the optical sensors in the paper path.

      Comment

      • CrapAimer
        Trusted Tech

        250+ Posts
        • Jan 2010
        • 296

        #4
        sounds like you will have to clean out the clutchs

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