Currently working with a MP6500 - ongoing SC 573 problem and false J111 jam codes - narrowed problem down to a possible faulty positioning motor for the exit sponge roller assembly. Under 15K copies on unit - using the finisher output check function I'm finding that the motor will very often fail to energize. Has anyone run into this problem in the field - the finisher is a B071.
Any suggestions are appreciated.
Any suggestions are appreciated.
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