Hard drive error.

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  • ARTHUR1975
    Technician
    • Mar 2009
    • 21

    #1

    [Misc] Hard drive error.

    I am attending to a ricoh 2035. It has a hard drive of 20 gb which is not getting registered every now and then - several reboots are required before it can be recognized. My effort to install a 40gb hard drive is resulting with "hard driver error". I am unable to format this drive. The copier does come on but other features like the document server, scanner and printer are no longer registering on the panel. I have never had to do this and I don't know what the operating system required could be should be the cause of the problem. Please help.
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: Hard drive error.

    Have you made sure the jumpers are in the correct position, i.e. set to master? Was the drive used a new one or one that had been used previously on another machine / PC?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • ARTHUR1975
      Technician
      • Mar 2009
      • 21

      #3
      Re: Hard drive error.

      this drive was not new - it was used on a pc I mean the 40gb. The jumpers are quite okay - this is easily confirmed through reinstalling the lame hard drive that works intermittently.

      Reason I concluded the old drive was a lemon was due to the fact hat it did not end the hiccups even after formatting the drive four times.

      My main idea was that formatting could make the 40gb hard drive work.

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      • rthonpm
        Field Supervisor

        2,500+ Posts
        • Aug 2007
        • 2854

        #4
        Re: Hard drive error.

        Ricoh drives are notorious for their power requirements. Make sure your drive takes the same amount of power as the old one, that it's completely wiped (no NTFS or FAT partitions at all), and that the jumpers are set to cable select.

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        • ARTHUR1975
          Technician
          • Mar 2009
          • 21

          #5
          Re: Hard drive error.

          Let me give it a try - will be back with a reply - many thanks for the chipping in.

          Comment

          • tcs04
            FORMER Techie

            1,000+ Posts
            • Apr 2009
            • 1183

            #6
            Re: Hard drive error.

            Originally posted by rthonpm
            Ricoh drives are notorious for their power requirements. Make sure your drive takes the same amount of power as the old one, that it's completely wiped (no NTFS or FAT partitions at all), and that the jumpers are set to cable select.
            Should the jumpers not be set to MASTER?

            Comment

            • kayjaig
              Trusted Tech
              • Jan 2009
              • 144

              #7
              Re: Hard drive error.

              Do not format the hard drive, just use your windows ( any version) to initial it and make a a raw data drive, it should be good.

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