[Error Code] Ricoh Aficio mp c6000 error code SC399

[Jimoon]

Hi!
I get the error code sc399 on our printer Ricoh Aficio mp c6000 directly after turning it on.

What does it mean?
I would greatly appreciate any assistance.

Best regards
Jorgen Mo

[brodera]

[lupi]

Re: Ricoh Aficio mp c6000 error code SC399

Hi!
I get the error code sc399 on our printer Ricoh Aficio mp c6000 directly after turning it on.

What does it mean?
I would greatly appreciate any assistance.

Best regards
Jorgen Mo

399		Drum rotation error: Y
-001	D	Drum stop error
The drum encoder counter for a color does not increase for 20 ms while the drum motor is rotating.
1. Check if the drum cleaning blade is bent. 2. Check or replace the drum cleaning unit. 3. Check or replace the development unit. 4. Check the harness connection. 5. Replace the drum rotation sensor 6. Replace the drum motor 7. Replace the drum encoder.

[JustManuals]

Re: Ricoh Aficio mp c6000 error code SC399

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[TonerMunkeh]

Re: Ricoh Aficio mp c6000 error code SC399

Basic gist of it - call a tech. This model requires strict and regimental servicing, or you'll find yourself with a massive bill when it breaks down.