MPC5502 please wait

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  • duct tape
    Technician

    50+ Posts
    • Jun 2009
    • 87
    #1

    MPC5502 please wait

    We have a mpc5502 right out of the box, displays please wait , never show anything else, no code. We have unplugged all options and hdd,
    Tags: None
    • rthonpm
      Field Supervisor

      2,500+ Posts
      • Aug 2007
      • 2854
      #2
      Re: MPC5502 please wait

      Make sure none of the connectors on the controller are loose or pinched. Sometimes delivery is not the friend of a machine.

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        • duct tape
          Technician

          50+ Posts
          • Jun 2009
          • 87
          #3
          Re: MPC5502 please wait

          Our problem was the power supply and the controller board.

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900
              #4
              Re: MPC5502 please wait

              Thanks for the feedback
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

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                • Oze
                  Ricoh Fanboy

                  1,000+ Posts
                  • Jul 2008
                  • 1663
                  #5
                  Re: MPC5502 please wait

                  Seems to be a spate of "out of the box" faults with the latest Ricoh machines.
                  We've had quite a few lately with major faults at run up.

                    Comment

                    • turbojetboy
                      Trusted Tech

                      250+ Posts
                      • Aug 2009
                      • 279
                      #6
                      Re: MPC5502 please wait

                      Originally posted by duct tape
                      We have a mpc5502 right out of the box, displays please wait , never show anything else, no code. We have unplugged all options and hdd,
                      You can try inserting a card in with the firmware for the mc, If you can get to the firmware screen try and exit and see if MC reboots ok, I saved one doing this that was stuck on please wait. Didnt upload firmware, just got to firmware screen and exited. Not sure at all how it worked but it did. Good Luck.

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