Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

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  • jamesrisk
    • Jul 2025
    #1

    Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

    Hi

    I dont know what has happened

    Was printing fine, toner ran out, replaced, but now the leading edge of the reverse of the first page has a smudge down it, and ALL pages have blotches / smudges on them?

    I have changed the toner again, cleaned the glass, cleaned the roller, and ran through 50 all black sheets, still no joy

    I just dont know whats up

    PCU is only 30,000 sheets old too so dont think its suddenly that as it was fine yesterday!

    Any ideas? thanks
    Tags: None
    • xordi69
      Trusted Tech

      100+ Posts
      • Jun 2010
      • 200
      #2
      Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

      Original toner?

        Comment

        • jamesrisk
          #3
          Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

          sadly no, but is an orginial PCU

          Just odd it was fine before replacing toner (which wasnt genuine either)

            Comment

            • xordi69
              Trusted Tech

              100+ Posts
              • Jun 2010
              • 200
              #4
              Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

              the best you can do is put the original toner

                Comment

                • jamesrisk
                  #5
                  Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

                  yes i know now, but will i need to replace the PCU as well? or will it right itself with the new toner?

                  thanks

                    Comment

                    • TonerMunkeh
                      Professional Moron

                      2,500+ Posts
                      • Apr 2008
                      • 3865
                      #6
                      Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

                      Depends how much toner has gone into it. Fit an OEM toner and run about 500 through it, it the copies clear up, so much the better. This is the problem with non-original toner, you have no guarantee it will be totally compatible. Use OEM where possible.
                      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                      Hit it.

                        Comment

                        • jamesrisk
                          #7
                          Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

                          ok will do from now on

                          thank you for your replies

                            Comment

                            • TonerMunkeh
                              Professional Moron

                              2,500+ Posts
                              • Apr 2008
                              • 3865
                              #8
                              Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

                              Thinking about it actually, could you claim the cost of a new PCU from the non-original toner manufacturer? Do they guarantee it to be 100% compatible?
                              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                              Hit it.

                                Comment

                                • jamesrisk
                                  #9
                                  Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

                                  hmm dont know, it was an Ebay job lot of 6, so dont think so (was over a year ago too)

                                    Comment

                                    • Gift
                                      Service Manager

                                      1,000+ Posts
                                      • Mar 2011
                                      • 2459
                                      #10
                                      Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

                                      - remove the hopper
                                      - do as many skyshots until the machine asks for toner
                                      - vac out the hopper PROPERLY
                                      - install it together with a genuine toner back in the machine
                                      - perform another testrund (like printing all SMC lists at least 10 times)

                                      Depending on the results you might have been able to recover the PCU - if not, you should replace it. Bad toner can also harm the fuser rollers - better check if the surfaces looks healthy.

                                        Comment

                                        • tinfox
                                          Trusted Tech

                                          Site Contributor
                                          250+ Posts
                                          • Nov 2007
                                          • 317
                                          #11
                                          Re: Ricoh 2032 - (was working fine) -replaced toner - now all smudges across paper?

                                          Do you mean smudging as in streaks? Is it on the back as well?

                                            Comment

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