Af2090 print problem...

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  • msmy
    Trusted Tech

    100+ Posts
    • May 2010
    • 123

    Af2090 print problem...

    Hi,

    I have problem want to install the printer driver for AF2090. I can Ping the IP number, but can't install the driver (the computer can't find the printer). I go to service mode (AF2090), but there are only copy sp displayed. There are no printer sp or others function. As I know, this machine have full function except fax. I have no problem to install before.

    thank
    msmy
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    Re: Af2090 print problem...

    Make sure the print/scan SD card is fully seated. Push it and make sure it locks in place.

    Comment

    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589

      #3
      Re: Af2090 print problem...

      Originally posted by teebee1234
      Make sure the print/scan SD card is fully seated. Push it and make sure it locks in place.

      Be sure to do this with the power OFF.
      Mystic Crystal Revelations

      Comment

      • teebee1234
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1670

        #4
        Re: Af2090 print problem...

        Originally posted by Tonerbomb
        Be sure to do this with the power OFF.
        Yes, number 1 rule! (Thanks Tonerbomb)

        Comment

        • fbkhan3
          Trusted Tech

          250+ Posts
          • May 2012
          • 421

          #5
          Re: Af2090 print problem...

          Check if 5985- NIC on board is set to 0.....change it to 1.

          Comment

          • Tonerbomb
            AutoMajical Resolutionist

            Site Contributor
            2,500+ Posts
            • Feb 2005
            • 2589

            #6
            Re: Af2090 print problem...

            Did you add the print scan option to this unit?? If so you need more than the SD card for P/S you need additional memory or P/S won't register on the machine...
            Mystic Crystal Revelations

            Comment

            • msmy
              Trusted Tech

              100+ Posts
              • May 2010
              • 123

              #7
              Re: Af2090 print problem...

              I have no problem with this machine before. It happen suddenly last week. I have both sd card (scanner and PS). I cleaned the card and put it back as before. However, still not working. Even I cannot push the scanner and print button.

              msmy

              Comment

              • teebee1234
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                Re: Af2090 print problem...

                I would check these items,
                • The extra 256MB dimm is inserted above the standard dimm (check the config page for total memory, make sure it adds up)
                • Printer/Scanner SD is in slot C1 and PS is in slot C2
                • SP5985 - 001 is set to '1'
                • Reload firmware
                • Replace the SD card if all else fails (check the files on it and compare to a known good one if possible).
                Last edited by teebee1234; 06-04-2012, 05:21 AM.

                Comment

                • msmy
                  Trusted Tech

                  100+ Posts
                  • May 2010
                  • 123

                  #9
                  Re: Af2090 print problem...

                  Originally posted by teebee1234
                  I would check these items,
                  • The extra 256MB dimm is inserted above the standard dimm (check the config page for total memory, make sure it adds up)
                  • Printer/Scanner SD is in slot C1 and PS is in slot C2
                  • SP5985 - 001 is set to '1'
                  • Reload firmware
                  • Replace the SD card if all else fails (check the files on it and compare to a known good one if possible).
                  The machine only use 128MB ram (x1). printer/scanner and PS card in the right position. but I can't find SP5985, there are jump to SP5990. Changed with New SD card but not working.

                  thank

                  Comment

                  • sandmanmac
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Feb 2009
                    • 3951

                    #10
                    Re: Af2090 print problem...

                    Originally posted by msmy
                    I have no problem with this machine before. It happen suddenly last week. I have both sd card (scanner and PS). I cleaned the card and put it back as before. However, still not working. Even I cannot push the scanner and print button.

                    msmy
                    Never worked on this one , but I'm surprised to hear you say it happened suddenly, because according to my documentation/ Goose Guide, it seems that the machine does require a 256Mb card. I would take another look at that
                    B070/B071 Print Controller/NIB [printer not recognized] - memory unit type D needed - 256mb, EDP#001491
                    B070/B071 Print Controller/NIB [printer scanner not recognized] - memory unit type D needed - 256mb, EDP#001491
                    B070/B071 PRINT CONTROLLER/NIB Check both LPR and DIPRINT protocols are enables
                    B070/B071 PRINT OPTION NOT RECOGNIZED [printer not recognized] - memory unit type D needed - 256mb, EDP#001491
                    B070/B071 PRINT OPTION NOT RECOGNIZED [printer scanner not recognized] - memory unit type D needed - 256mb, EDP#001491
                    B070/B071 print scanner option not available check or add 256 MB memory type D, 001491MIU,
                    B070/B071 printer not recognized memory unit type D needed ~ 256mb, EDP#001491
                    B070/B071 printer scanner not recognized memory unit type D needed ~ 256mb, EDP#001491

                    Comment

                    • msmy
                      Trusted Tech

                      100+ Posts
                      • May 2010
                      • 123

                      #11
                      Re: Af2090 print problem...

                      dear Sanmanmac,

                      Thank you for your information. I tried to use 256MB ram (128x2) or 256 MB ram (256x1), the machine not working (please wait all the time). So, I removed one of the ram. So the machine running with 128MB ram (see picture). I thought that the 128MB ram is enough to run the machine. I think the problem must be the ram or ram slot. Will let you all now after I fix with new ram.

                      thank.
                      msmy
                      Attached Files

                      Comment

                      • msmy
                        Trusted Tech

                        100+ Posts
                        • May 2010
                        • 123

                        #12
                        Re: Af2090 print problem...

                        Dear All,

                        I went to the machine today, First, I install both ram (128 x 2) in both ram slots. Then, I on the machine and the machine just "please wait" then I wait! nothing. I off the machine and took out one of the ram. Now I turn on the machine with 128MB ram. It's work! but with no scanner and printer functions. I don't think that the ram slot damaged. I tried both ram slots with 128MB ram, the machine working well (with 128MB ram). I also have 256MB ram, I installed at the printer, also not working. Any idea why the machine cannot install both of slot/with 256 ram?

                        Thank
                        msmy

                        Comment

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