Ricoh MP C2050 Department codes

[jonbonse]

Hi all

I have aclient who has an MP C2050 that has department codes setup and cannot use the machine. .

Is there a way to remove them in service mode?

Thanks all

[miro]

Re: Ricoh MP C2050 Department codes

What is department codes, user code or .....

[meldwo]

Re: Ricoh MP C2050 Department codes

Hi all

I have aclient who has an MP C2050 that has department codes setup and cannot use the machine. .

Is there a way to remove them in service mode?

Thanks all

place write the number of code

[jonbonse]

Re: Ricoh MP C2050 Department codes

What is department codes, user code or .....

Yes I mean user code......No copying or printing can be done unless you input a user code...They simply need it taken off....

[sandmanmac]

Re: Ricoh MP C2050 Department codes

Log into the Web monitor: Then go to configuration / user authentication / turn everything "Off"

[miro]

Re: Ricoh MP C2050 Department codes

user tools-system settings-administrator tools-user authentication managment-user code auth (look and turn off)

[jonbonse]

Re: Ricoh MP C2050 Department codes

Log into the Web monitor: Then go to configuration / user authentication / turn everything "Off"

Thanks

Its not on the network so can't go that route....

[miro]

Re: Ricoh MP C2050 Department codes

I give you manual route , look my post

[sandmanmac]

Re: Ricoh MP C2050 Department codes

Thanks

Its not on the network so can't go that route....

Nothing a laptop and ethernet cable can't solve. I always suggest making settings via the WIM. Once there, it's just so much faster and easier to navigate through the menus. But "yes" Miro's suggestion will work, so long an administrator code hasn't been set to block access to Administrator tools

[jonbonse]

Re: Ricoh MP C2050 Department codes

user tools-system settings-administrator tools-user authentication managment-user code auth (look and turn off)

Thanks but wouldn't I need admin credentials to make this change?

[sandmanmac]

Re: Ricoh MP C2050 Department codes

Thanks but wouldn't I need admin credentials to make this change?

Perhaps. It depends on which authentications were configured, which is sort of what I said in my previous post. Have you tried my laptop suggestion?