MP2352 - remove print fax

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  • hmac
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 129

    MP2352 - remove print fax

    I have an MP2352 with Fax option. I installed the fax transfer to a file but the customer wants to suppress the printing of fax paper.

    I just need the fax. Pdf format in the folder.

    How can I suppress printing? I think it is in Bit / switch but I do not find.
    _________________
    HMac.
    _________________
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2459

    #2
    Re: MP2352 - remove print fax

    I thought it was switch 21 bit 6 in User Tools, but I'm not sure. You can find it in the fax user manual.

    Comment

    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2937

      #3
      Re: MP2352 - remove print fax

      Switch: 10, Bit: 5
      Whether or not to print stored received documents
      • 0: Off
      • 1: On

      NEVER ASSUME ANYTHING

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Re: MP2352 - remove print fax

        I think it is Switch 11, bit 6 to 0. I could be wrong, but I don't think so.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

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        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3951

          #5
          Re: MP2352 - remove print fax

          Originally posted by Jomama46
          I think it is Switch 11, bit 6 to 0. I could be wrong, but I don't think so.
          Jomama gets the gold star on this one! I just looked it up to confirm this is the correct one

          Comment

          • mikadonovan
            Senior Tech

            Site Contributor
            2,500+ Posts
            • May 2008
            • 2937

            #6
            Re: MP2352 - remove print fax

            Hell, I don't know. I copied and pasted that directly from the manuals user parameters. It seemed kinda related.
            NEVER ASSUME ANYTHING

            Comment

            • sandmanmac
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Feb 2009
              • 3951

              #7
              Re: MP2352 - remove print fax

              Originally posted by mikadonovan
              Hell, I don't know. I copied and pasted that directly from the manuals user parameters. It seemed kinda related.
              I looked at it again, and it seems that switch might actually do the trick when 'forwarding' is on, but it seems that it is specifically for disabling the printing of all messages so they are just stored (never used it myself).

              This is switch 11:

              6800DB(H) -User parameter switch 11 (SWUSR_0B)
              Bit 0: Not used
              Bit 1: Not used
              Bits 2 to 5: Not used
              Bit 6: Printout of messages received while acting as a forwarding station, 0: Off, 1: On
              Bit 7: Polling Standby duration, 0: Once, 1: No limit

              Comment

              • ptrflrs
                Glorified Parts Swapper

                100+ Posts
                • Dec 2010
                • 192

                #8
                Re: MP2352 - remove print fax

                my personal cheat-sheet for a different model but fax stuff is the same someone might find this helpful:

                MP C 2500 3000
                Toner Pumps:
                B2233251 k
                B2233204 m
                B2233203 c
                B2233202 y
                Adf paper feed clutch: AX210092
                Prim xfer belt only: not listed
                Prim xfer belt assy: 402717 ($163) from the printer version
                Fusing unit: B2374062 $400+
                PM kit (fuser) PMB230160K $177.13 -@2hours
                Waste btl: B2236510
                B2381713 left scale/ slit seals for
                DF3000

                3816 2 color mode

                Fax Parameter 21 bit 3 to a 1 to fwd fax as pdf in stead of tiff

                14-01 and red light -fax fwd error check if destination is on or credentials
                14-09 and red light -pop before smtp or auth failed -check smb mail fwd scan settings
                15-01 needs pop/smtp srvr name entered
                Fax sp 1104-002 ecm on off bit 0 to 0 to turn off ecm (always turn this shit off)
                User switch 22 bit 0 to 0 for no dial tone detect for systems with no dial tone
                Fax sp 1104-17 fax redial times in hex (not in the manual)
                Fax sp 1104-18 fax redial interval in hex (not in the manual)
                Fax fwd sw11 bit6 to 0 to not print fwd fax
                Fax sp 1104-23 bit 1 to 1 to enable dual fax kit (not in the manual)
                Scfax6105 to print out all faxes in memory

                5101 sram clear to reset "rcv file" light that stays on

                Sc2111 forced line adjust when won't do auto color registration c first then b, a,
                jesus loves you! (everyone else thinks you're an assh*le)
                street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
                Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained

                Comment

                • hmac
                  Trusted Tech

                  100+ Posts
                  • Aug 2009
                  • 129

                  #9
                  Re: MP2352 - remove print fax

                  Originally posted by sandmanmac
                  I looked at it again, and it seems that switch might actually do the trick when 'forwarding' is on, but it seems that it is specifically for disabling the printing of all messages so they are just stored (never used it myself).

                  This is switch 11:

                  6800DB(H) -User parameter switch 11 (SWUSR_0B)
                  Bit 0: Not used
                  Bit 1: Not used
                  Bits 2 to 5: Not used
                  Bit 6: Printout of messages received while acting as a forwarding station, 0: Off, 1: On
                  Bit 7: Polling Standby duration, 0: Once, 1: No limit
                  Thanks you, that's right.

                  I would also send the acknowledgment in the file. Is this possible?

                  Or can it be done by mail in the worst case?

                  Thank you in advance
                  _________________
                  HMac.
                  _________________

                  Comment

                  • rthonpm
                    Field Supervisor

                    2,500+ Posts
                    • Aug 2007
                    • 2846

                    #10
                    Re: MP2352 - remove print fax

                    If the device has a print function you could always install the LANFax driver to be able to send faxes just like a print job from a PC. That way you're limiting the use of paper on both the transmission and reception side.

                    Comment

                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3951

                      #11
                      Re: MP2352 - remove print fax

                      Originally posted by hmac
                      Thanks you, that's right.

                      I would also send the acknowledgment in the file. Is this possible?

                      Or can it be done by mail in the worst case?

                      Thank you in advance

                      Don't have a manual handy, but you can have the communication result report emailed, by selecting it in user tools / fax features/ Reception.....
                      and in the menu right near where you turned on forwarding in the first place, I believe you have the option of "folder TX result report": Email / Do not email

                      Comment

                      • hmac
                        Trusted Tech

                        100+ Posts
                        • Aug 2009
                        • 129

                        #12
                        Re: MP2352 - remove print fax

                        Originally posted by rthonpm
                        If the device has a print function you could always install the LANFax driver to be able to send faxes just like a print job from a PC. That way you're limiting the use of paper on both the transmission and reception side.
                        The client already installed this option. But he still wants to reduce its paper consumption by sending the acknowledgment to the PC.

                        I managed to install the fax transfer to the PC, but not the transfer of the acknowledgment.
                        _________________
                        HMac.
                        _________________

                        Comment

                        • sandmanmac
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Feb 2009
                          • 3951

                          #13
                          Re: MP2352 - remove print fax

                          Originally posted by hmac
                          I managed to install the fax transfer to the PC, but not the transfer of the acknowledgment.
                          I gave my suggestion above for how to do that, however, most clients simply disable the confirmation (acknowledgement) altogether.
                          So why not turn it off,. It will then only print out if there is an error- Ie: no answer, hang up, etc.
                          User parameter Switch 3 bit 0 (1=on 0=off)

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