SMB on Window 8

[cwilson]

Re: SMB on Window 8

We happen to have Windows 8 on our demo floor along with a C4502A. We tried setting up scan to folder and of course it did not work. Tried messing with regedit with no luck. After about an hour of trying different things, we updated the firmware and PRESTO!!!! it worked!!! We have a customer with a 201 and windows 8 and will try updating the firmware and see what happens.....fingers crossed!!! Good luck to all......

[Codex]

Re: SMB on Window 8

I remember a bulletin for that...........Micosoft changed their smb, and Ricoh will provide only firmware upgrades for newer machines.......there is no change to make it work with a Aficio 1015......

Re: SMB on Window 8

That may very well help if I can get access to Ricoh Europe's site to download the buggers! Thank you!

lol..good luck with that!

[okirob]

Re: SMB on Window 8

Check the TSRC website, some machines the firmware has already been released. Also if it hasn't you can request beta firmware by filling out a e-Alert. Its that easy...I have my MPC3002 scanning to windows 8 and 2012 server via SMB, just had to update the system and NCS firmware.

Yes i agree, have already tried that. Some current model firmware has been released but for older models they are still working on the firmware from what i have been told by Ricoh. On the Tsrc site they have model and release dates for firmware as well.

[Llama God]

Re: SMB on Window 8

Here's what i found. Hope it helps...

D143/D144	NCS v11.96
D111/D142	NCS v11.96
D129/D130	NCS v11.96
D120/D121/D122	NCS v10.68
M052/M053/M054	NCS v10.65
D086/D087	NCS v10.63
D104/D106	NCS v10.63 2-2013
D081/D082	NCS v9.66

That may very well help if I can get access to Ricoh Europe's site to download the buggers! Thank you!

[portviking]

Re: SMB on Window 8

At this time RICOH does not support scanning to folder with Windows 8. If you are a Ricoh dealer or direct office then your service manager needs to go to the TSC web site and put in an e-mail update request for the firmware update. I have been dealing with this issue for the last month.

Re: SMB on Window 8

Here's what i found. Hope it helps...

D143/D144	NCS v11.96
D111/D142	NCS v11.96
D129/D130	NCS v11.96
D120/D121/D122	NCS v10.68
M052/M053/M054	NCS v10.65
D086/D087	NCS v10.63
D104/D106	NCS v10.63 2-2013
D081/D082	NCS v9.66

[Llama God]

Re: SMB on Window 8

Check the TSRC website, some machines the firmware has already been released. Also if it hasn't you can request beta firmware by filling out a e-Alert. Its that easy...I have my MPC3002 scanning to windows 8 and 2012 server via SMB, just had to update the system and NCS firmware.

I've only got access to My-Ricoh. I got an email from them today, incidentally, to acknowledge that the site doesn't work properly and that they're trying (in vain, once again) to fix it.

Anyway, it's sort of working at the moment yet I can't find any firmware relating to Windows 8. That said, even if the site were working it's still the hardest site to navigate known to man. Do you know which machines are working?

Re: SMB on Window 8

ricoh is currenting working on firmware to correct this issue, depending on the model of machine it might be a while before it is released. Try scanning to ftp or email for the time being.

Check the TSRC website, some machines the firmware has already been released. Also if it hasn't you can request beta firmware by filling out a e-Alert. Its that easy...I have my MPC3002 scanning to windows 8 and 2012 server via SMB, just had to update the system and NCS firmware.

[kannuki2]

Re: SMB on Window 8

Thanks for the info, so then i c an't give up on it.

But this is so weird just now I tested it with a Konica Minolta and it works just fine.

Have you tested with a ten yrs old Minolta machine and see if you have the same result? The users ask for a Ricoh 3045 which is been out for more than 10 years ago.

Re: SMB on Window 8

Is the issue you are having due to windows7 & 8 (possibly vista) using 128 bit encryption on its file sharing settings by default.


If go < Control Panel > < Network and Sharing Center > <Advance Sharing Settings> you can select the option of downgrading t he encryption level to 40 or 56 bit for backwards compatibility.

In terms of actual security as long as any customer wifi is setup on WPA/2 not WEP, and the NAT firewall does not have any massive holes punched through it, and also a decent antivirus system in place. Reducing the encrytion level down for compatability would not be too greater risk dependent upon discussion with your clients.

SMB 3 Security Enhancements in Windows Server 2012 - The Storage Team at Microsoft - File Cabinet Blog - Site Home - TechNet Blogs

I have no way to test this theory at the moment but if you have any success with it please let me know.
Kind regards
Jamie

Re: SMB on Window 8

Keep in mind that Windows 8 is not even at the final development stage of release to manufacturer so there may be a lack of all features being implemented in the beta. You may want to check on the Microsoft website for Windows 8 to see if the SMB feature is even live.

yeah I agree on this.

[okirob]

Re: SMB on Window 8

ricoh is currenting working on firmware to correct this issue, depending on the model of machine it might be a while before it is released. Try scanning to ftp or email for the time being.

[Llama God]

Re: SMB on Window 8

It's pretty arse, don't you think, that most of the manufacturers have been caught on the hop by this? There have been downloadable pre-release versions of 8 available for, what, a year or so?

It's no surprise about Ricoh though, they are after all the company who brought us the disaster that is My-Ricoh.

[alp]

Re: SMB on Window 8

Windows 8 uses a newer SMB version 3. Manufacturers are still coming out with firmware to address this. If it is an older machine, there is not much hope.

SMB 3 Security Enhancements in Windows Server 2012 - The Storage Team at Microsoft - File Cabinet Blog - Site Home - TechNet Blogs