I installed a second tray to this unit . The customer has 3 pc connected to it . 2 are windows XP 1 is windows 7 . they are all conected to a server . Their IT guy loaded print drivers at the server and on the 3 work stations . I can copy from the Ricoh and have no problem using tray 2 but when we try to print to tray 2 which is loaded with 8 1/2 X 14 is errors and says size and type are a mismatch . I am sure the tray setting is set to this size and plain paper and I am sure the printer properties at the pc are set for this tray and this size and type but it still goes to this error and when i try to form feed from the copier panel it cancels the print job . I dont know what else to do . Could this be a driver issue or what ?