MP2000 Add Toner Message

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617

    #1

    MP2000 Add Toner Message

    Replaced drum / dev a while back, all worked fine, now suddenly it is asking for toner, even when full bottle inside. All turning fine, no binds. Any ideas?


    Thanks

    Kelly
  • collme
    Ricoh tech

    Site Contributor
    100+ Posts
    • Apr 2010
    • 221

    #2
    Re: MP2000 Add Toner Message

    Originally posted by mrfuser
    Replaced drum / dev a while back, all worked fine, now suddenly it is asking for toner, even when full bottle inside. All turning fine, no binds. Any ideas?


    Thanks

    Kelly
    if there is plenty of toner in the entrance to the dev unit then it is a dev drive issue, usually the stirrer gears on dev unit, if there is no toner at the enterance of the dev unit then it is toner supply unit with a blockage, maybe even a previous bottle seal left behind preventing the new bottle from being opened when the handle is closed

    Comment

    • sandmanmac
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Feb 2009
      • 3981

      #3
      Re: MP2000 Add Toner Message

      Originally posted by mrfuser
      Replaced drum / dev a while back, all worked fine, now suddenly it is asking for toner, even when full bottle inside. All turning fine, no binds. Any ideas?


      Thanks

      Kelly
      It may be all turning fine, but is the toner bottle actually locked in? In other words, does the "bottle chuck" actually open up when the toner lever is released to allow the bottle to be 'pulled in' when it's lowered? I also have to ask....any chance the plunger from the previous toner bottle is still stuck in the front of the hopper? Other than that, you're likely looking at a TD sensor.

      Comment

      • Bantams
        Senior Tech

        500+ Posts
        • Jun 2012
        • 603

        #4
        Re: MP2000 Add Toner Message

        did you initialize the td sensor when you replaced the drum / dev ?

        Comment

        • Oze
          Ricoh Fanboy

          1,000+ Posts
          • Jul 2008
          • 1663

          #5
          Re: MP2000 Add Toner Message

          My money is on the bung from the previous bottle blocking the hopper....and a new toner supply unit is pretty cheap as a part anyways.

          Comment

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