Ricoh MP 2550
Scan to email quits when I print. Still able to print. Unplug NETWORK cable from switch,plug back in. scan to email works again till someone prints again
Installed a loaner machine. Same problem.
This makes it look like something on the customers network. cables, switches, routers have all been bypassed.
Print drivers reinstalled.
Copiers firmware is current.
any ideas??
Scan to email quits when I print. Still able to print. Unplug NETWORK cable from switch,plug back in. scan to email works again till someone prints again
Installed a loaner machine. Same problem.
This makes it look like something on the customers network. cables, switches, routers have all been bypassed.
Print drivers reinstalled.
Copiers firmware is current.
any ideas??