mp 5000 fax

[Guest]

hi all..i got 3 units of FCU that cannot be use,it's always show 'using handset' message when i put in the fax line..what is the problem?is there any setting that could settle this error?or is it a hardware error?when i replace with another set of FCU then only the machine can use fax option..
tq in advance..






**sorry for my english..

[Bantams]

Re: mp 5000 fax

Try putting the Cable in the right socket ya know the one marked LINE.

[Eric1968]

Re: mp 5000 fax

Only use the two middle wires on the connector. Make sure you use an RJ11-connector.

[techno]

Re: mp 5000 fax

the cable was in the right socket,LINE,the thing is,i have replaced with other FCU,and it work properly..so it is confirmed that FCU is spoilt,is there any setting that i could try?or just throw the broken FCU into the dustbin??btw,tq for the reply..

[Eric1968]

Re: mp 5000 fax

As a last resort you can put the defective unit in a machine and reset the unit in SP5-801. Did you also set the jumper on the FCU to ON?

[Iowatech]

Re: mp 5000 fax

The "using handset" message for me has usually meant the machine is plugged into a bad phone line. Or if the fax cable is plugged it into a surge suppressor or line conditioner they could be bad. Get a telephone handset and plug it into where the cable from the machine plugs into. If you don't hear a clean dial tone from the handset, it is most likely the phone company's fault, or the line conditioner or surge suppressor might have has failed.

[techno]

Re: mp 5000 fax

it is confirmed that FCU is spoilt,replaced it and the machine works fine..thanks for all the replies....