I have a Savin C6045 that is giving me trouble. While I'm waiting on a new belt the printer has been down - which is fine, I have backups for it. However I have a ton of people that need to use the scanner function and for some reason now there is what appears to be a phantom jam (J001) and I can't find it anywhere. The belt is literally torn with a chunk missing so maybe that is setting it off. Regardless, what is frustrating is the fact that we can't use the scanner since the jam screen keeps popping up. When I do get a few seconds on the scanner screen it says "printing scanner journal" which it obviously can't do and no amount of hitting stop/reset will make that go away. Is there any way to override that jam so people can use the scanner function until the parts come in? Thank you.
Possible to 'override' a jam to use scanner functions? Cancel scanner journal print?
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