mp2550 and win 8 scanning issue

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1136

    #1

    mp2550 and win 8 scanning issue

    I have a 2550 and windows eight problem, The file shows up in the folder for about 2 seconds, then dissapears, and then the machine says check the settings, even though connection to pc is successful ,
    I have turned off smb 2, 3 and the firewall was being handled by the norton,thats off, win firewall off, 128 bit encrip off, i do this regularly but not with win 8,
    anybody have this prob? or is there a fix out yet for this?
    is there adobe?not compatable with ricoh firmware in a mp2550?
    need help, if there is any, ill just tell the client go back to win 7 right? after all the fixes i have work for it!! LOL
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1204

    #2
    Re: mp2550 and win 8 scanning issue

    Please (really, PLEASE) use the search function, this topic has been discussed, many, many, many times.

    It won't work, at all, and Ricoh won't be updating the firmware for a lot of their older models (and even some of the new ones). I would highly recommend you get your customers to upgrade to Windows 7 (from 8) or buy a newer machine.

    Alternatively, use FTP or email scanning.

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    • digicor
      Service Manager

      1,000+ Posts
      • Jul 2008
      • 1136

      #3
      Re: mp2550 and win 8 scanning issue

      search function it is, bro
      well that aint good news,
      e mail it is then.
      I guess ill have to smtp thier ass!

      Comment

      • Llama God
        Service Manager

        1,000+ Posts
        • Mar 2009
        • 1353

        #4
        Re: mp2550 and win 8 scanning issue

        According to Ricoh UK this week, the firmware is still a couple of months away.

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